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Senior Manager - Business Banking Product Governance

American Express

Atlanta, GA
Full Time
Senior
90k-165k
8 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Enable the scale of our Business Banking products, by strengthening our regulatory foundation and unlocking new opportunities for sustainable growth
  • Define, inform and execute Business Banking processes required to ensure compliance with legal and regulatory guidelines, such as FDIC and Tax requirements
  • Deliver new features, controls and enhancements that have heightened regulatory risk, working in close partnership with cross-functional teams, including Product Development, Design, Engineering, Risk, Legal, Compliance, and Marketing
  • Support new and emerging enterprise control processes by identifying needs, informing approach for Business Banking products and facilitating processes, as needed
  • Identify opportunities to optimize processes and drive efficiency, in order for the Business Banking team to maintain agility and drive continued portfolio growth in a controlled and compliant manner
  • Gain a deep understanding of our Business Banking products and generate new ideas to improve customer experience and drive growth, with supporting business cases
  • Partner with Product Management teams across Consumer Banking and Small Business products, to drive consistency in approach and share best practices

Requirements

  • Extensive experience in Banking or Financial Services product management
  • Excellent project management, organization, and prioritization skills, with a proven ability to manage cross-functional initiatives
  • Ability to build relationships, influence, and collaborate effectively with cross-functional teams
  • Comfort in a fast-paced and high growth environment, flexible, and ability to handle change needed
  • Ability to provide insight and accurate judgment in addressing and resolving business issues
  • Proactive and results-oriented, with strong thought leadership and problem solving skills
  • Excellent oral and written communications skills and proven ability to communicate effectively to audiences across various leadership levels
  • Customer-focused, with a desire to understand small business owner needs and build best-in-class solutions and customer experiences
  • Bachelor's degree

Nice to Have

  • Prior experience working on U.S. Bank Regulatory projects

Qualifications

  • Bachelor's degree

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job Details

Posted AtJul 16, 2025
Job CategoryProduct Management
Salary90k-165k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

Atlanta, GA

Industry

Other Nondepository Credit Intermediation

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