Senior Manager - Data Analytics

American Express

New York, NY

Full Time

Senior

90k-165k

3 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

Lead business analysis for international lending as a member of the ICS Analytics and Strategic Insights COE team.
Partner with marketers and product managers to define and execute an analytics agenda to drive lending growth in international markets.
Leverage data and analytics to provide strategic insights, conduct cost/benefit analysis, and research new market opportunities.
Develop production-quality dashboards for products and strategies including installment lending, lending enablement expansion, term loans, credit limit management, and customer engagement.

Requirements

At least 5 years of experience performing sophisticated financial analysis of credit card portfolios.
At least 3 years of experience in developing automated reporting capabilities.
At least 5 years of experience deploying solutions on various Amex tech platforms.
At least 5 years of experience utilizing financial and behavioral data to develop actionable insights.
At least 5 years of proficiency in Hive, SQL, or Python for complex data extraction, transformation, and analysis.
At least 3 years of experience leveraging credit bureau and third-party data sources to identify business growth opportunities.
Extensive knowledge of card portfolio P&L and lending economics.
Proficiency with data visualization tools such as Excel, Tableau, or Power BI.
Ability to independently build and manage relationships with cross-functional teams.
Ability to craft high-quality presentations and communicate effectively to senior audiences.
Knowledge of card acquisition performance metrics, credit risk performance metrics, digital channel performance metrics, or marketing campaign measurement.

Nice to Have

Knowledge of credit bureau and other third-party information sources.
Knowledge of risk management functions and data sources.
High proficiency with Tableau.
Experience with statistical testing and learning.
Basic knowledge of machine learning applications and decision science tools.
Strong financial acumen and structured problem-solving approach.
Degree in Math, Statistics, Engineering, Economics, Finance, CS or equivalent industry experience.

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite, or virtual arrangements
20+ weeks paid parental leave for all parents
Free access to global on-site wellness centers (location-dependent)
Free and confidential counseling support through Healthy Minds program
Career development and training opportunities

Working at American Express

American Express's culture emphasizes innovation, shared values, leadership, and a commitment to supporting colleagues' holistic well-being. The company fosters a flexible, inclusive environment with a focus on professional growth, work-life balance, and making a meaningful impact through collaborative efforts.

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