Senior Manager of Social & Influencer Strategy, Digital, Ruder Finn

About the Role

Key Responsibilities

• Strategically plan and manage social media platforms with a focus on crisis communication, integrating both paid and organic tactics supported by data-driven insights for public affairs and high-stakes issues
• Lead content innovation and strategy, ensuring alignment between crisis communications and social media integration while exploring new opportunities in digital tools and technologies
• Serve as a key contact for clients, acting as strategic support for crisis communication and reputation management initiatives, and addressing client concerns with thoughtful, timely solutions
• Support in the operational performance of accounts, ensuring high-quality deliverables, adherence to deadlines, and budget optimization
• Deliver superior client service by aligning digital objectives with senior management direction, providing clear updates on project timelines, and ensuring seamless coordination across internal teams and external stakeholders
• Mentor and develop junior team members, fostering expertise in digital crisis communication, reputation management, and cutting-edge campaign strategies
• Collaborate with cross-functional teams to ensure cohesive execution across all digital channels and platforms
• Review and analyze campaign performance reports to provide actionable insights for enhancement of client reputation and strategic improvements
• Partner with external vendors to strengthen the delivery of high-impact crisis communication strategies and digital reputation management

Requirements

• A minimum of 4+ years working in the digital space with experience in public affairs
• Bachelor's degree in communications, public relations, marketing, or a related field preferred
• Strong passion for digital and social media marketing, with the ability to leverage emerging industry trends to coordinate digital campaigns
• Expertise in paid media and organic strategy, as well as social listening, marketing, data analysis, and insights reporting
• Strong organizational skills with the ability to work across multiple high-profile and high-budget programs in a fast-paced, changing environment
• Ability to multitask and operate with flexibility in a fast-paced environment to meet tight deadlines
• Proven experience managing and coaching a team
• Proficiency in Spanish, both spoken and written, is highly desirable

Nice to Have

• Proficiency in Spanish, both spoken and written

Qualifications

• Bachelor's degree in communications, public relations, marketing, or a related field (preferred)

Benefits & Perks

• Base salary with eligibility for an annual discretionary bonus
• Health, Dental, Vision insurance, and company-paid Life Insurance
• Flexible Spending Account and 401(k) (match) plan
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Transit benefits
• Professional learning and development opportunities