Senior Manager, Program Management, Analytics Lead - Walmart Connect

About the Role

Key Responsibilities

• Provide vision, leadership and day-to-day management of the Analytics Program Management team.
• Lead efforts on gathering requirements, identifying dimensions and metrics, and ensuring consistency in metric definitions to support decision making on inventory, pricing, sell-thru rates, and performance metrics.
• Advance operational capabilities with reporting to guide pricing, packaging, inventory forecasts, campaign optimization, sales strategy, operational planning, and advertising yield.
• Partner closely with leadership within Operations & Client Services, Sales Strategy and Enablement, Business Operations, Product, and Sales to ensure accurate instrumentation and tracking of metrics.
• Manage stakeholder expectations and communication.
• Ensure consistency in metric definition through data dictionaries and socialization of dashboards.
• Be accountable for the timely delivery of dashboards and reports.
• Identify process and tracking gaps.
• Own accountability for capturing all relevant metrics for Operations & Client Services, Yield, Revenue Operations, Client Services, and Media Insights.
• Collaborate with cross-functional insights teams, including contributing to Weekly Business Reviews.
• Own tracking and surfacing of OKRs and operational metrics.
• Hold teams and leaders accountable for OKRs and KPIs.
• Build productive relationships across the organization at all levels.
• Establish team goals and work with direct reports to execute, measure progress, and share results.
• Recruit, develop, mentor, and inspire a high-performance team of Business Intelligence Program Managers.
• Provide supervision and development opportunities for team members through hiring, training, mentoring, and recognition.
• Work with offshore analytics teams as needed and develop clear roles and responsibilities.

Requirements

• 4+ years of prior working experience in a Business Intelligence or related function.
• 2+ years of online advertising industry experience preferred with understanding of advertising KPIs.
• 2 years' experience leading cross-functional teams.
• 3 years' experience using intermediate functionality of Microsoft Office.
• Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in these areas.

Nice to Have

• Demonstrated ability to recruit, manage, lead, and mentor a high-performance team.
• Fluency in the language of digital media and online measurement: impressions, CTR, CPMs, STR, Fill rates, unique users, page views, visits, campaigns, optimizations, viewability, demo comps, etc.
• Strong business communication skills, both written and verbal; with ability to communicate / present to internal teams, also ability to express complex technical topics clearly & easily.
• Ability to thrive in ambiguity and often lack of clarity, demonstrated ability to thrive in a fast-paced environment while managing multiple projects and tight deadlines.
• Ability to lead teams with empathy while creating a high-performance culture.
• Managing a budget, profit and loss statement, or related financial process.
• Master's degree in Business Administration or related field.
• Project Management Certification.

Qualifications

• 2 years' experience leading cross-functional teams.
• 3 years' experience using intermediate functionality of Microsoft Office.
• Bachelor's degree in Business, Human Resources, or related field.
• 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in these areas.

Benefits & Perks

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, depending on job classification and employment length.
• Live Better U education benefit program covering tuition, books, and fees for various educational programs.