Senior Manager, Technical Program Management - Store Technology (Hybrid - Seattle)

Nordstrom

Seattle, WA

Full Time

Director

191k-297k

2 days ago

Job Description

About the Role

The Senior Manager, Technical Program Management will support critical vertical businesses within Store Technology teams and be a key member of the leadership team. The role involves leading complex and cross-team programs to drive the vision and technology in collaboration with software engineers and business stakeholders, aiming to enable a seamless and productive experience for stores with technology.

Key Responsibilities

End to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution.
Lead and manage a team of TPMs, growing and developing talented and motivated tech program managers with high expectations around ownership and impact.
Establish consistency and definition of programs across the Store tech team and rhythm of the business for the TPM team to excel.
Understand the roadmap and technical vision for the teams, collaborate with product groups and partner teams to support cross functional programs.
Lead the definition and execution of strategic projects across multiple verticals to deliver value to stores.
Own direct communication with leadership team.
Provide strategic vision for the TPM discipline and continually improve team support for programs.
Drive the delivery of critical business initiatives, managing project planning, risk management, communication, and implementation planning.
Act as a technical problem solver, identifying innovative solutions to project deadlocks and resolving issues through consensus and sound judgment.
Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to meet business needs.

Requirements

Bachelors Degree in Information Technology, Computer Science, Data Science or related experience.
7+ years of experience delivering complex software solutions as a Technical Program Manager.
3+ years of experience in hiring, managing and developing people.
Technology background with a deep understanding of software development and a passion for data and analytics.
Proven track record of leading large cross-functional software projects.
Exceptional customer relationship skills, including discovering true requirements and recommending technical and business approaches.

Qualifications

Experience delivering complex software solutions
Experience managing and developing teams
Deep understanding of software development and data analytics

Benefits & Perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

Working at Nordstrom

Nordstrom values its employees as its most important asset, offering a variety of benefits to support employees and their families. The company emphasizes a collaborative and supportive work environment, with a focus on growth, impact, and delivering value to customers.

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