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Senior Marketing Performance Analyst

MetLife

Cary, NC
Full Time
Senior
105k-140k
about 2 months ago

Job Description

About the Role

MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. The company is committed to helping its customers and each other create a confident future, guided by empathy and inspired to make a difference in lives worldwide. The role sits within the Global Brand & Marketing Customer Experience, Performance and Operations department, supporting program governance and performance as the organization moves toward marketing automation leveraging a customer data platform. The position reports to the Marketing Operations, Channels and Analytics team and collaborates with stakeholders across product, sales, digital design, and marketing channels to drive growth and engagement aligned with business OKRs.

Key Responsibilities

  • Serve as a lead in projects requiring subject matter expertise related to risk and analytics and the derivatives ecosystem.
  • Test derivatives pricing models for interest rate and currency products in various risk and analytics projects.
  • Develop and support enterprise-level stress testing for finance, risk management, portfolio management, and trading partners, serving as a subject matter expert in risk analytics and systems.
  • Maintain knowledge and participate in projects related to evolving deliverables and global regulatory initiatives impacting the company.
  • Support the development and ongoing management of structured derivatives not supported by the system of record.
  • Investigate and resolve daily pricing and reporting issues as part of day-to-day operations.
  • Collaborate with cross-functional teams including ALM, Finance, Front Office, Middle Office, IT, Treasury, and Risk Management.
  • Partner with Product Owners, Marketing Ops Channel Owners, Sales, Digital Designers, Technology, Engagement, Growth, and Activation teams as the Data Lead for the assigned Line of Business.
  • Manage data-related tasks in marketing execution, including providing strategic data leadership, influencing measurement practices, uncovering and validating data, and driving data-driven decision making.
  • Define and create target audiences in partnership with Customer Insights and establish data needs for segmentation.
  • Connect key business data with marketing data environment through collaboration with Marketing Data Engineering.
  • Ensure understanding of data implications of modern marketing tools such as Adobe Analytics, Salesforce, Marketo, 6Sense, PathFactory, PowerBI.
  • Provide clear data connection paths to business outcomes and track performance against OKRs.
  • Recommend and prioritize strategic testing opportunities to improve conversion rates and customer journeys.
  • Create and manage reporting and data visualization, synthesize key performance metrics, and share insights with stakeholders during Sprint Reviews.

Requirements

  • 5-8 years of professional experience in a digital, product, or finance role.
  • At least 3 years of experience analyzing multi-channel campaigns to generate insights for test and learn strategies.
  • Experience with paid digital media, SEO, web, email, social platforms, and understanding their impact on data models.
  • 3+ years of experience with CRM systems such as Salesforce.com or Microsoft Dynamics.
  • 3+ years of data visualization experience creating dashboards.
  • Strong data presentation skills using dashboards, Excel, and PowerPoint.
  • Deep understanding of analytics, marketing metrics, statistics, and financial metrics.
  • Ability to simplify complex data and communicate findings effectively across organizational levels.
  • Proven track record of improving customer journeys and acquisition funnels.
  • Strong interpersonal, verbal, and written communication skills with a consultative approach.
  • Excellent project management skills with a focus on deadlines, processes, and policies.

Nice to Have

  • Experience with Azure data lake and big data platforms.
  • Experience with database tools such as MySQL and SQL Server.
  • Knowledge of statistical tools like R, SAS, Python, and techniques such as segmentation, regression modeling, and customer lifetime value.
  • Familiarity with analytics platforms and business intelligence tools.
  • Experience with Alteryx or similar data automation platforms.
  • Knowledge of social media measurement tools like Medallia and Sprinklr.
  • Experience with web analytics and testing tools such as Adobe Analytics, Adobe Target, and Google Analytics.
  • Experience with ad servers like Google Ad Manager and OpenX.

Qualifications

  • Educational background is not explicitly specified but implied to include relevant professional experience in finance, marketing, or data analysis roles.

Benefits & Perks

  • Comprehensive health plan including medical, prescription drug, vision, and dental insurance.
  • No-cost short- and long-term disability insurance.
  • Company-paid life insurance and legal services.
  • Retirement pension funded by MetLife and 401(k) with employer matching.
  • Group discounts on voluntary insurance products including auto, home, pet, critical illness, hospital indemnity, and accident insurance.
  • Employee Assistance Program (EAP) and digital mental health programs.
  • Parental leave, volunteer time off, tuition assistance, and more.

Working at MetLife

MetLife is recognized on Fortune magazine's list of the 2024 'World's Most Admired Companies', Fortune World's 25 Best Workplaces for 2024, and the 2025 Fortune 100 Best Companies to Work For. The company emphasizes purpose-driven work, diversity, and transforming the financial services industry. Guided by empathy and a shared purpose, MetLife is dedicated to creating a more confident future for colleagues, customers, communities, and the world at large. The organization values innovation, collaboration, and making a meaningful impact through its work.

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Job Details

Posted AtMay 31, 2025
Salary105k-140k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About MetLife

Website

metlife.com

Company Size

10000+ employees

Location

Cary, NC

Industry

Direct Insurance (except Life, Health, and Medical) Carriers

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