Senior, Marketplace Analytics

About the Role

Key Responsibilities

• Provide thought leadership in analytics to the marketplace team and cross-functional partners, focusing on sales performance, site experience, customer behavior, seller performance, and marketplace trends.
• Lead the application of insights to influence marketplace strategies, driving measurable growth in digital sales, traffic, customer acquisition and retention, basket size, and profitability.
• Generate insightful reports and present findings to key stakeholders, including C-Suite executives.
• Collaborate within the Marketplace team and with key stakeholders to analyze competitor activities and market trends, identifying opportunities for growth.
• Take the lead on strategic analytics projects across teams.
• Collaborate with the marketplace and analytics/reporting teams to identify opportunities to standardize, automate, and enhance existing reporting and analysis processes.

Requirements

• Strong proficiency in data analysis and query tools such as SQL, Python, or R, as well as data visualization/reporting tools like Tableau, Power BI, and Adobe Analytics.
• Demonstrated ability to perform complex data analysis, draw actionable insights and recommendations, and effectively translate them into summaries or presentations.
• Ability to provide thought leadership in analytics to the marketplace team and cross-functional partners.
• Capability to lead the application of insights to influence marketplace strategies.
• Proficiency in generating insightful reports and presenting findings to key stakeholders, including C-Suite executives, in a clear and concise manner.
• Capacity to collaborate within the Marketplace team and with key stakeholders.
• Ability to take the lead on strategic analytics projects across teams, juggle multiple projects, identify primary and secondary objectives, prioritize tasks, and communicate informative updates to colleagues.
• Dedicated to fulfilling ideals of diversity, inclusion, and respect.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• Minimum of 4 years' experience in consulting, e-commerce or customer / retail analytics.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

Nice to Have

• Experience with data visualization/reporting tools like Tableau, Power BI, and Adobe Analytics.
• Experience in consulting, e-commerce, or retail analytics.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Minimum of 4 years' experience in consulting, e-commerce, or customer/retail analytics.

Benefits & Perks

• Paid time off, paid holidays, tuition reimbursement, 401(k).
• Comprehensive health and wellness coverage.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.