Senior Privacy Program Manager

About the Role

Key Responsibilities

• Turn Ro's privacy strategy into day‑to‑day reality across product, engineering, marketing, and care operations.
• Lead cross‑functional projects such as DPIAs, consent architecture, retention policy, marketing‑tech audits; delivering on time and within scope.
• Own the privacy inbox, triage DSAR requests and coordinate incident response.
• Design and improve the privacy compliance program with a focus on automation, efficiency, and scalability.
• Monitor the regulatory horizon; translate new rules into patient‑centric policy and practical tooling before they hit production.
• Lead privacy education at Ro, creating a culture of continuous learning through information sharing and formal training.
• Define, track, and socialize metrics that prove risk reduction and business enablement.

Requirements

• 5+ years supporting privacy for consumer‑facing digital products with ≥500 k active users.
• 10+ years total experience in privacy, data protection, or compliance across regulated industries.
• Proven record embedding privacy‑by‑design into CI/CD pipelines and marketing/analytics stacks.
• Deep command of HIPAA, CCPA, NIST, HITRUST, and U.S. state privacy laws.
• Fluency with privacy automation platforms (e.g., Transcend, OneTrust) and data analytics/AI to detect, report, and remediate risk.
• Executive‑ready communication skills, able to distill complex trade‑offs into clear, business‑aligned recommendations.
• Certifications such as CIPP/US, CIPM, CISSP, or equivalent.

Nice to Have

• Thought‑leadership in privacy or security communities (speaking, writing, standards participation).
• Demonstrated success turning anonymized patient‑behavior data into compliant insights that drive product innovation.
• Experience fostering high‑trust, privacy‑centric cultures.

Qualifications

• Experience supporting privacy for consumer‑facing digital products with ≥500 k active users.
• Total experience in privacy, data protection, or compliance of 10+ years.
• Knowledge of HIPAA, CCPA, NIST, HITRUST, and U.S. state privacy laws.
• Experience with privacy automation platforms and data analytics/AI tools.
• Certifications such as CIPP/US, CIPM, CISSP, or equivalent.

Benefits & Perks

• Full medical, dental, and vision insurance + OneMedical membership.
• Healthcare and Dependent Care FSA.
• 401(k) with company match.
• Flexible PTO.
• Wellbeing + Learning & Growth stipends.
• Paid parental leave + Fertility benefits.
• Pet insurance.
• Student loan refinancing.
• Virtual resources for mindfulness, counseling, and fitness.