Senior Product Manager, Hardware

About the Role

Key Responsibilities

• Lead the strategic development, continuous improvement, and management of designated lanes of LightForce's hardware portfolio.
• Analyze market trends, customer feedback, and competitor offerings to develop insights and inform product strategy.
• Partner with orthodontists, clinicians, and internal stakeholders to prioritize product needs and define user requirements.
• Drive new product initiatives from initial concept to launch, including discovery, definition, development, testing, and post-launch iteration.
• Drive clarity and accountability with cross-functional teams of hardware, software, and process engineers, as well as manufacturing and operations stakeholders to keep programs aligned with objectives and on schedule.
• Lead product launches in collaboration with marketing, clinical education, and customer success teams.
• Define and track product success metrics, leveraging data-driven insights to support decision-making and product evolution.

Requirements

• 6-10+ years of product management experience, including hardware product development in CAD/CAM, 3D printing, or healthcare/medical devices.
• Strong technical aptitude with experience guiding complex cross-domain product development between hardware and software teams.
• Demonstrated experience working with engineering and customer-facing teams, with a track record of impactful outcomes and relationship-building across clinical, technical, and commercial teams.
• Excellent problem-solving abilities with strengths in hypothesis-driven product development and data-driven decision-making, including defining product success metrics.
• Proficiency in agile methodologies, managing sprints, backlogs, and cross-team collaboration.
• Exceptional communication skills to articulate technical concepts, facilitate discussions, and create product documentation.
• Experience in customer-facing product development within healthcare, medical devices, or other regulated industries is preferred.
• Bachelor's degree in a technical field such as engineering or a related discipline.

Nice to Have

• Experience in healthcare, medical devices, or other regulated industries.

Benefits & Perks

• Unlimited PTO for exempt employees
• 10 paid holidays per year
• Generous premium coverage for medical, dental, and vision plans
• Group plan voluntary life insurance
• Fringe benefits
• 401k retirement plan
• Paid parental leave
• Allowances for those in commercial sales positions
• Workplace perks such as food/coffee