Senior Product Manager, NPI (Fire Software)

About the Role

Key Responsibilities

• Develop and communicate a compelling and customer-centric product strategy and vision, aligning initiatives with broader business goals and Honeywell's behaviors.
• Be the voice of the customer by defining user personas and customer journey maps to identify pain points.
• Develop and execute a comprehensive NPI strategy aligned with business objectives and market opportunities, defining vision, goals, and priorities.
• Own the product roadmap, prioritize features based on customer needs, business objectives, and technical considerations, and communicate technical requirements to engineering teams.
• Establish and monitor KPIs to measure the success of product features, making data-driven decisions to optimize performance and customer satisfaction.
• Lead the entire product lifecycle from ideation through development, pricing, delivery, and support, collaborating with engineering to drive revenue, orders, and margin goals.
• Work with engineering, sales channels, and partners supporting bi-directional amplification systems, primarily hardware-focused but involving both software and hardware.
• Partner with sales, engineering, and customer support teams to identify new product introduction opportunities, conduct product launches, and engage with customers.
• Collaborate with internal and external stakeholders, including customers and technology vendors, to drive product knowledge, identify solutions, and ensure integrated roadmaps and GTM strategies.
• Communicate program plans effectively to leadership and partner with Commercial and Sales leaders for customer visits, tradeshows, and events.
• Develop and implement the product roadmap, execute strategy, manage customer relationships, and identify business opportunities to drive sales support.
• Drive innovative product development initiatives leveraging industry trends and emerging technologies.
• Conduct market analysis to identify trends, competitive landscape, and customer needs to inform product strategy.
• Collaborate with international teams to understand regional nuances and adapt product strategies accordingly.
• Establish mechanisms for continuous customer feedback to inform product improvements.
• Embrace agile methodologies for iterative development and work closely with development teams in sprints.
• Proactively identify risks and develop mitigation strategies to ensure successful product delivery.
• Provide mentorship to junior product managers and foster a culture of learning and professional growth.

Requirements

• Minimum of 10 years of experience managing a portfolio of software products, projects, and investments.
• Proven track record in portfolio performance management and lifecycle management.
• Experience in managing high-performing cross-functional teams in a fast-paced environment.
• Demonstrated ownership mentality and accountability for end-to-end product delivery.
• Deep understanding of customer needs and a customer-centric approach to product development.
• Proficiency in data analysis and leveraging data to make informed decisions.
• Strong leadership and team management skills with the ability to inspire and motivate others.
• Excellent strategic thinking and problem-solving abilities.
• Experience with developing and executing product roadmaps aligned with business goals.
• Experience working in a global context and understanding diverse market needs.
• Familiarity with SaaS product lifecycle, delivery methodologies, and data analytics tools (e.g., SQL, Tableau, Google Analytics).
• Experience with agile methodologies including sprint planning and backlog management.
• Strong stakeholder management skills, including effective communication with executives and cross-functional teams.

Nice to Have

• Bachelor's Degree in Business, Engineering, or related field.
• MBA or advanced degree in a related field.
• Experience in the Fire industry, products, technology, or fire/codes.
• Savviness on emerging trends, technology, and competitive landscape.
• Technical familiarity with SaaS product lifecycle and delivery methodologies.
• Experience working in a global environment and tailoring strategies accordingly.
• Strong innovative thinking and problem-solving skills.

Qualifications

• Bachelor's Degree in Business, Engineering, or related field (preferred).
• MBA or advanced degree (preferred).