Senior Product Manager - Restaurants (Hybrid - Seattle)

Nordstrom

Seattle, WA

Full Time

Senior

142k-221k

6 days ago

Job Description

About the Role

Nordstrom's restaurants offer unique dining experiences that enhance our store experience through partnerships with award-winning chefs, locally sourced ingredients, diverse dining options, with signature dishes and drinks. We are looking for a Senior Product Manager who will help us modernize our restaurant systems to enable more nimble and profitable operations while ensuring continued customer satisfaction. You'll be responsible for aligning and documenting requirements and advocating for simple, effective solutions when it's easier to choose the complex. You'll need to take decisive action while bringing stakeholders along as we partner with best-in-class industry leaders and restaurant solutions.

Key Responsibilities

Lead and Action Through Churn and Noise: Coalesce various stakeholders, including executives, on what is truly important to include in our restaurant requirements.
Lead the modernization of our various restaurant systems to create a seamless and efficient operational environment.
Collaborate with cross-functional teams to ensure smooth data flow and interoperability between systems.
Leverage third-party solutions to enhance system capabilities and streamline operations.
Drive Us to Simplicity: Lead us from today's often complex requirements into simpler, industry-standard solutions.
Advocate for the development of simple, user-friendly solutions that address complex business challenges.
Balance technical feasibility with user experience to deliver products that delight our customers.
Keep the Right People Involved: Maintain good communication to keep the churn and noise down.
Foster strong relationships with internal and external stakeholders, including engineering, design, business, and HR teams.
Communicate effectively across various modalities to align on goals, priorities, and expectations.
Get Things Done: Be a product manager who excels at execution and getting things done, even in challenging environments.
Drive projects forward with a sense of urgency, ensuring timely delivery of high-quality products.
Bring people along as you move forward, encouraging both discussion, debate, as well as commitment and action.
Drive to clarity, optimize, and think through compromises to achieve the best outcomes.

Requirements

5+ years of product management experience, preferably with experience in integrating 3rd party systems into an existing company.
Bachelor's degree in business, computer science, or a related field. MBA is a plus.
Experience working in a restaurant at some point in your life.

Nice to Have

Experience in the restaurant industry.

Qualifications

5+ years of product management experience
Experience in integrating third-party systems
Bachelor's degree in business, computer science, or related field
MBA (preferred)
Experience working in a restaurant

Benefits & Perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
Performance-based incentives/bonuses
Benefits including 401k, medical/vision/dental/life/disability insurance options, PTO, Holidays, and more

Working at Nordstrom

At Nordstrom, we are committed to providing memorable customer service and fashion expertise that helps people look good and feel their best. We encourage creativity and collaboration to solve business problems that deliver value for our customers. We value relationships, both with our customers and within our team, and strive to create a positive and inclusive workplace. By joining Nordstrom, you will be part of a company that prioritizes customer satisfaction and continuous improvement, supporting the transformation of one of our beloved services offerings.

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