Senior Product Manager, Search and Product Discovery (Remote)

About the Role

Key Responsibilities

• Leading complex search and product discovery initiatives across the digital product portfolio-balancing quick wins with long-term improvements and managing resources effectively to deliver results
• Analyzing search behavior, patterns and customer journey data to identify optimization and testing opportunities, and building compelling business cases for product improvements
• Partnering with developers and engineers to optimize search infrastructure, indexing, query performance and relevancy
• Driving innovation through insights-leveraging customer feedback, data analysis, emerging technologies and market trends
• Helping to govern the introduction of new technologies and products, particularly in search, AI and natural language processing
• Developing and maintaining roadmaps within your Agile teams' scope
• Defining and prioritizing features that enhance relevance, ranking, personalization and the overall search experience, and incorporating them into release planning
• Identifying pros, cons, issues, obstacles, dependencies and value associated with features and enhancements, and driving updates to closure
• Collaborating closely with the PDM/UX and Ecom teams, as well as Sales and Marketing, Customer Service, IT and others to deliver a unified, high-performing digital experience
• Communicating direction and product priorities to the Development team, cross-functional teams and third parties, and fostering collaboration to drive value and accountability at a fast pace
• Developing product strategies by understanding key business objectives; diagnosing and mapping requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning product release cycles
• Participating in daily standups, iteration planning sessions, product demos and retrospectives
• Presenting data-supported product solutions, objectives and KPIs to internal teams and stakeholders, including the Executive team

Requirements

• Bachelor's degree in a relevant field required, Master's degree preferred
• 10+ years of experience in digital product management in an e-commerce environment, ideally in B2C retail
• 5+ years of experience successfully improving search and product discovery in an e-commerce environment, ideally in B2C retail
• 4+ years of experience in a similar role
• 4+ years of experience managing people and/or projects
• Experience with enterprise commerce and search solutions required
• Experience with AI/ML technologies
• Proven success in executing enterprise search improvements and optimizing product discovery to drive business results
• Experience managing resources for complex projects
• Familiarity with Agile and Scrum methodologies a plus
• Strong proficiency with online data analytics and testing tools
• Demonstrated success leading large, complex e-commerce projects
• Exceptional attention to detail, organizational skills, and ability to manage multiple projects and responsibilities
• Outstanding written and verbal communication skills, with the ability to persuade, inspire and motivate others
• Comfortable working in a fast-paced, rapidly changing environment with shifting priorities

Nice to Have

• Familiarity with Agile and Scrum methodologies

Qualifications

• Bachelor's degree in a relevant field
• Master's degree preferred

Benefits & Perks

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage-EPO, PPO and HSA
• 401(k) retirement plan with company contribution
• Flexible benefits-choose what you like, ignore the rest
• On-site preschool for our employees' children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress