Senior Product Manager - SMB, Salesforce (Hybrid)

About the Role

Key Responsibilities

• Drive the strategy and roadmap for the SMB's instance of Salesforce and Marketing Cloud
• Gain a deep understanding of our key Sales and Marketing functions and processes and drive quarterly commits, delivery and value articulation
• Determine and execute opportunities to enhance sales team efficiency
• Partner with Sales, Marketing, Operations to build and incrementally improve software
• Drive continuous improvement in product management processes, focusing on customer-centric solutions
• Partner with engineering to determine the best technical implementation methods to achieve our business and customer outcomes
• Drive user adoption through intuitive design, training strategies, documentation, and feedback loops; identify and remove friction in day-to-day use

Requirements

• Minimum of 5 years of experience in Salesforce product management or Salesforce consulting
• Strong understanding of Salesforce architecture, including Sales Cloud, Marketing Cloud, and custom applications built on the Salesforce platform
• Salesforce certification(s) such as Salesforce Certified Administrator, Platform App Builder, or others are highly desirable
• Demonstrated success in product launches and effective stakeholder management
• Excellent analytical, problem-solving, and decision-making abilities
• Exceptional communication and interpersonal skills
• Proven ability to collaborate with cross-functional teams
• Innovative, decisive, team-oriented, and customer-focused personality traits

Nice to Have

• Experience with Salesforce Marketing Cloud

Qualifications

• Experience with Salesforce core platforms (Sales Cloud, Service Cloud, etc.)
• Experience with Salesforce Marketing Cloud is a strong plus and highly desirable

Benefits & Perks

• Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a Roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day