Senior Product Manager- Survey Taking Platform

Qualtrics

Seattle, WA

Full Time

Senior

131k-238k

about 1 month ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Our teams are empowered to set aggressive goals, move fast, and solve complex problems collaboratively. We focus on bringing humanity, connection, and empathy back to business across various industries, fostering a culture of continuous learning, innovation, and customer-centricity.

Key Responsibilities

Lead the development of the survey taking experience, including AI-driven advancements to push the envelope of the future of surveys.
Collaborate with engineering, design, and product teams to deliver cohesive and user-centric solutions.
Prioritize customer signals and industry trends to improve product offerings.
Build a deep understanding of user personas and workflows, translating insights into clearly defined product specifications that align with the overall product strategy.
Build empathy for core personas/users and translate this into product specification documents.
Utilize data and user insights to guide development priorities and measure the impact of new features.
Work on building agentic capabilities into the survey taking experience.
Lead product launches including working with marketing to take new features and capabilities to market.

Requirements

Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
3-4 years of experience in a product-related role, preferably in tech/software.
Owner's mentality with adaptability and problem-solving mindset.
Self-motivated, well-organized, and detail-oriented with excellent verbal and written communication skills.
Strong communication, interpersonal, analytical, and problem-solving skills.
Experience with B2B customers and a track record of exceptional customer service.

Nice to Have

Experience with AI-driven product development.
Experience working with streaming data and data preparation tools.
Experience in building omni-channel understanding for customer experiences.

Qualifications

Educational background in Business, Marketing, Engineering, Computer Science, or related fields.

Benefits & Perks

Experience Bonus: $1,800 annual experience bonus for personal experiences like attending events, travel, supporting nonprofits, or small businesses.
Learning and Development: Encouragement to devote 10% of time to personal growth.
Opportunity to empower large networks through technology.
Work with a diverse range of influential brands.
Role that encourages personal growth and initiative within a growing business area.

Working at Qualtrics

Qualtrics values continuous learning, problem-solving together, and empowering every team member to make a significant impact. The company fosters a culture of innovation, collaboration, and customer focus, with an emphasis on inclusion, diversity, and personal growth.

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