Senior Program Manager, Marketing Business Operations (Hybrid based in San Francisco)

About the Role

Key Responsibilities

• Streamline intake and request processes by redesigning and managing workflows for Marketing Operations, Growth, and other marketing teams to ensure work is prioritized and executed efficiently.
• Manage the launch calendar and communications to maintain visibility into upcoming initiatives and inform teams about infrastructure updates and key projects.
• Program manage critical cross-functional initiatives such as Quarterly/Annual Planning and Blitz projects, ensuring clear goals, timelines, and accountability across teams.
• Build and maintain a library of marketing playbooks, briefs, and campaign assets to facilitate access and sharing of best practices.
• Support onboarding and enablement by partnering with team leads to improve onboarding processes for new marketing hires and developing resources for team success.

Requirements

• 5+ years of experience in program management, operations, or a related role within a scaled marketing organization.
• Comfortable working in a fast-paced, dynamic environment and able to bring structure to ambiguity.
• Experience leading complex, cross-functional projects from planning through execution.
• Deep understanding of how high-performing marketing teams operate at scale.
• Exceptional organizational skills and attention to detail to keep projects on track.
• Strong written and verbal communication skills to keep stakeholders informed and synthesize complex information clearly.

Qualifications

• Formal educational qualifications are not explicitly specified in the description.

Benefits & Perks

• Competitive salary + benefits + equity.
• Salary range for US-based employees is $132,000 - $231,000 per year, depending on location and experience.