Senior Program Manager, Marketing Operations

About the Role

Key Responsibilities

• Develop, implement, and maintain project management methodologies (e.g. Agile, Waterfall) and processes, ensuring their consistent application across all marketing initiatives.
• Collaborate with the Director of Marketing Operations to ensure marketing programs are clearly scoped, resourced, and aligned across creative, channel, and product stakeholders.
• Lead end-to-end planning and execution of strategic marketing programs, partnering with channel leads, creative, and product marketing.
• Translate high-level strategies into integrated, actionable plans with clear owners, timelines, and milestones.
• Facilitate alignment across stakeholders and lead regular check-ins to track progress, surface risks, and drive decisions.
• Act as a strategic thought partner to marketing and creative leads, helping connect dots across programs and anticipate downstream needs.
• Facilitate key meetings, manage action items, and proactively remove roadblocks to keep projects on track.
• Partner with strategy and brand teams in early program planning to scope timelines, define workstreams, and identify resources.
• Serve as the central point of visibility for in-flight programs, keeping leadership informed and surfacing blockers or risks early.
• Implement and maintain project tracking systems and dashboards for visibility into project progress, risks, and resource allocation.
• Manage and optimize marketing project management tools, ensuring adoption and effective utilization.
• Develop and maintain standardized project templates and SOPs to ensure consistency and efficiency.
• Proactively identify opportunities for process improvement and efficiency gains within the marketing organization.
• Provide guidance and support to marketing teams on project management best practices.

Requirements

• Experience in program management within a marketing environment, with the ability to lead cross-functional initiatives.
• Strong knowledge of project management methodologies such as Agile and Waterfall.
• Excellent stakeholder management and communication skills to facilitate alignment across teams.
• Ability to translate high-level strategies into actionable plans with clear milestones.
• Proficiency with project management tools such as Asana, Workfront, Jira, or Smartsheet.
• Strong organizational skills and attention to detail to manage multiple projects simultaneously.
• Experience in developing and maintaining project tracking systems and dashboards.
• Ability to identify process improvements and implement best practices.
• Comfortable working in a fast-paced environment and managing competing priorities.

Nice to Have

• Experience working in a fast-paced, innovative company.
• Background in marketing or brand strategy.
• Familiarity with creative workflows and production processes.

Qualifications

• Not explicitly specified; relevant experience in program management and marketing preferred.

Benefits & Perks

• Not specified in the description.