Senior Project Manager

About the Role

Key Responsibilities

• Lead end-to-end delivery of facility-based operations projects, including planning, execution, and post-implementation review.
• Develop comprehensive project plans detailing scope, timelines, budget, risk mitigation, and success criteria.
• Partner with production, engineering, quality, procurement, and technology teams to drive project outcomes.
• Manage vendor engagement and onsite coordination to ensure timely, compliant installations and transitions.
• Monitor project progress and track key performance indicators (KPIs) to ensure adherence to project milestones and deadlines.
• Proactively identify and mitigate project risks and issues, implementing effective contingency plans when necessary.
• Ensure compliance with project management methodologies, standards, and best practices.
• Communicate progress and escalate issues to site leadership and executive stakeholders as needed.

Requirements

• 6+ years of experience in managing cross-functional teams, working with stakeholders at various levels, and building strong relationships.
• 6+ years of experience with capital projects, process improvement, or facility upgrades.
• Bachelor's degree or higher in Engineering, Industrial Technology, Operations Management, or a related discipline. Or an equivalent combination of education, work, and/or military experience.

Nice to Have

• Agile, Lean, or Six Sigma certification(s).
• Experience in card manufacturing, print operations, or fulfillment within a regulated industry.
• Expertise in utilizing project management software (e.g., MS Project, Clarity, Jira).
• PMP certification or similar recognized project management certification.
• Master's Degree in Business, Engineering, Technology, or related field.
• Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities.

Qualifications

• No specific formal qualifications are explicitly listed beyond the degree requirement, but experience with project management, operations, and regulated environments are implied.

Benefits & Perks

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.