Senior Project Manager

About the Role

Key Responsibilities

• Develop PMO organization project strategy and data analytics, and implement methodologies for multiple ongoing projects.
• Provide thought leadership and mentorship to Project Managers and Project Coordinators within the PMO organization.
• Develop, update, and actively manage a comprehensive project plan, including tasks, start and end dates, work effort, resource assignments, milestones, and critical path.
• Actively lead all facets of a project as its key owner, including planning, delivery execution, and customer engagement.
• Be accountable for the successful completion of a project's deliverables using PMO standards and methods.
• Manage project scope and changes in accordance with change control procedures, maintain RAID logs and other critical documentation.
• Drive collaboration between functional and technical teams and customers to achieve milestones and deliverables.
• Collaborate with PMO managers and Professional Services leadership to secure resources for projects.
• Serve as a primary point of escalation for client and internal stakeholders, communicate risks proactively, and manage expectations.
• Coordinate, schedule, and facilitate meetings and onsite activities, ensuring agendas, notes, and action items are captured and distributed.
• Document and report on all project matters in a timely fashion.
• Manage resource bookings, time entry, and administrative tasks related to billing and workforce planning.
• Adopt organizational best practices for processes, documentation, and use of systems as directed.
• Draft Statements of Work (SOW) or Change Requests (CR) as appropriate.
• Responsible for larger, more complex strategic accounts.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business Management, Business Administration, or related field, or commensurate experience.
• Minimum of 7 years of experience as a project manager in healthcare, healthcare insurance, healthcare consulting, SaaS industry, or relevant technical consulting field.
• Prior client product implementation experience.
• Experience with MS Project for project planning.
• Experience analyzing project data and statistics using business applications.
• Knowledge of project governance, capacity planning, and project budgeting.
• Proficient understanding of software development life cycle, application design, integration, and hosting technologies.
• Excellent verbal, organizational, and written skills.
• Ability to travel as required (25% or less) and work across all time zones.
• Ability to pass a background check and drug screening.

Nice to Have

• Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects.
• Experience with business applications analyzing project data and statistics.
• PMI certification (PMP).

Benefits & Perks

• Medical, vision, and dental plans for full-time employees.
• 401(k) plan with a generous match.
• Benefits begin on the first day of the month following employment.
• Exercise/Health Club reimbursement opportunity.
• Monthly dependent care reimbursement opportunity.
• Short Term and Long Term disability insurance.
• Basic Term Life and AD&D Insurance.
• 18 days Paid Time Off.
• 15 Company Paid Holidays.