Senior Solutions Consultant

About the Role

Key Responsibilities

• Collaborate with Sales teams on priority pursuits.
• Conduct discovery sessions with prospects to understand objectives, challenges, and desired future states.
• Lead customer business discovery sessions to uncover pain points, establish goals, and define business requirements.
• Lead customer technical discovery sessions to identify technical requirements and considerations for implementation.
• Maintain detailed knowledge of the client's business challenges, technology stack, and rollout goals.
• Translate customer requirements into Consulting Services offerings and custom engagements.
• Design custom implementation and onboarding plans to ensure customer success.
• Identify and document project risks.
• Build custom proposal decks and present services proposals and project plans to customers.
• Compose and approve customer-facing statements of work.
• Pitch the value of the services organization to clients and internal teams.
• Assist in knowledge transfer and transition of closed business to delivery teams.
• Participate in client engagements as a senior advisor and trusted voice.
• Participate in client strategy sessions and QBRs to drive growth.
• Stay current on industry trends, competitive landscape, and customer needs.
• Manage internal stakeholder relationships and problem-solving efforts.

Requirements

• Proven experience in a Senior Consultant, Solutions Consultant, or Solution Architect role, including commercial and/or enterprise services projects.
• Ability to design and develop solution roadmaps and implementation plans based on current and future business states.
• Ability to develop executive relationships with C-Suite, VP, and Director-level stakeholders.
• Strong understanding of Salesloft platform, use cases, and benefits.
• Expertise in Sales and Revenue Operations technology ecosystems (CRM, Sales Engagement, Marketing Automation, ABM, etc.).
• Experience managing customers post-sale in a consulting capacity for 3-5 years.
• Strong public speaking, presentation, and document management skills.
• Excellent time management, prioritization, and attention to detail.
• Openness to travel approximately 25% of the time.
• Ability to articulate solutions that help customers realize business benefits.

Nice to Have

• Prior sales experience is a bonus.

Qualifications

• 3-5 years experience managing customers post-sale in a consulting role.
• Deep understanding of the Salesloft platform and common use cases.
• Expertise in Sales and Revenue Operations ecosystems.

Benefits & Perks

• Competitive wages and salaries that are motivational, fair, and equitable.
• Performance bonus, stock options, benefits, and incentive plans.
• Opportunity to join a high-growth, award-winning organization.
• Supportive company culture emphasizing core values like Customers First, Team Over Self, Focus on Results, Bias Towards Action, and Glass Half Full.
• Vibrant, modern office environment with remote work flexibility.
• Opportunities for professional growth, training, and development.
• Inclusive culture with DEI initiatives and community-building activities.