Senior Specialist, Promotion Operations (Review Capabilities & Label Ops)

About the Role

Key Responsibilities

• Provide ongoing support to job owners and agency partners on promotional review processes and systems, including navigating complex situations, conducting refresher trainings, and 1:1 coaching to improve performance gaps.
• Lead activities to help the US Market achieve its business objectives, such as managing vendors, developing and tracking key metrics, leading label update processes, and owning cross-functional operations meetings.
• Identify opportunities for improvement in promotional review and label update processes, collaborating with Medical Legal Regulatory Review teams to implement solutions.
• Develop and enhance resources and Standard Operating Procedures (SOPs) to improve operational processes.
• Ensure all activities are conducted in full compliance with company policies, values, and standards.
• Work collaboratively with departments including Marketing, Learning & Development, Regulatory Affairs, and Leadership.
• Establish KPIs to measure performance and drive accountability, and provide feedback for governance model improvements.

Requirements

• Minimum of a high school diploma and 2+ years of experience in marketing, brand management, sales, business support, or project management.
• Ability to work at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week.
• Strong written and verbal communication skills, including public speaking.
• Advanced project planning and project management experience, supporting operational, tactical, and strategic planning.
• Solid understanding of creative agency roles and structure.
• Strong problem-solving skills and ability to collaborate effectively across departments.
• Experience engaging with external suppliers and agencies.

Nice to Have

• Bachelor's Degree (BA/BS).
• 2+ years of experience in promotions, marketing support, marketing communications, learning & development, or marketing within the biopharmaceutical industry.
• Experience in a highly regulated environment.
• Strong project management skills with prioritization and resource optimization.
• Experience influencing without direct authority and working in complex or matrix organizations.
• Ability to create solutions that drive value and incorporate innovative approaches.
• Demonstrates a flexible growth mindset.

Qualifications

• High school diploma or equivalent (minimum requirement).
• Preferred: Bachelor's Degree (BA/BS).

Benefits & Perks

• Salary range of $104,200.00 - $163,900.00, based on experience and qualifications.
• Eligibility for annual bonus and long-term incentives.
• Comprehensive benefits including medical, dental, vision healthcare, and other insurance benefits for employee and family.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, and sick days.
• Hybrid work model with three days on-site per week, Monday - Thursday, and remote on Fridays.