Senior Staff Product Manager

About the Role

Key Responsibilities

• Create a bold, enduring, and inspiring product vision and strategy, identifying new opportunities based on customer insights, competitive research, and industry trends.
• Deeply understand small business needs and pain points across diverse industries, sizes, and workflows, as well as QuickBooks' product and service offerings.
• Systems level thinking: Ability to understand and design for a complex ecosystem. Embrace a platform mindset to develop frameworks ensuring a consistent, cohesive, and scalable set of experiences for all jobs, geographies, and target audiences.
• Translate strategy into a product roadmap to deliver measurable outcomes. Craft and build the product experiences that enable the launch of experiments and scale launches of the reimagined experience with high quality and speed, accelerating bringing our vision to life.
• Champion an AI-first and data-powered approach to reimagining the experience, integrating cutting-edge technologies, artificial intelligence, and business intelligence to deliver actionable insights.
• Highly cross-functional: Exceptional ability to work collaboratively and influence a wide range of stakeholders, including engineering, design, and multiple product teams.
• Influence the strategies and roadmaps of adjacent product teams in related areas charter, and indirectly drive delivery in aspects outside of your direct scope.
• Define high-quality success metrics and take an outcome-driven approach to improve engagement, customer benefits, retention, and revenue.
• Share excellence in PM craft to mentor and develop early career product managers.

Requirements

• 6+ years designing and delivering world-class software products as a Product Manager.
• Demonstrated repeated success in creating innovative products that deliver extraordinary outcomes including leading complex technical platform components.
• Excellent verbal and written communication skills with the ability to communicate at all organizational levels.
• Capable of decomposing a big vision into bite-size milestones.
• Track record of leading initiatives across an organization involving multiple product teams.
• A positive and entrepreneurial mindset; self-aware with a strong desire to learn.
• Comfortable working in a fast-paced environment.
• Excels in driving cross-functional teams and leading initiatives across an organization involving multiple functions including product, marketing and customer success.
• Deeply curious and data-driven. Develops and defends strong points-of-view with data, analytics and the voice of the customer.
• Passionate for solving customer problems (the big ones and the small ones).
• Undergraduate degree required in Computer Science, Electrical Engineering, Math, Science, Business or related discipline; MBA or MS a plus. Equivalent professional experience will be considered.

Qualifications

• Undergraduate degree in Computer Science, Electrical Engineering, Math, Science, Business or related discipline.
• MBA or MS is a plus.
• Equivalent professional experience will be considered.