Senior Technical Program Manager - Platform

About the Role

Key Responsibilities

• Driving the value stream in collaboration with other Value Stream leads, including participating in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction.
• Driving the definition and execution of project and program activities, including scope definition, planning, scheduling, tracking, risk management, and reporting.
• Collaborating with cross-functional teams and stakeholders to facilitate communication, align objectives, scope, and deliverables, and advocate for organizational interests.
• Applying software development process experience to guide project planning and ensure adherence to best practices and standards.
• Developing, maintaining, and reviewing project metrics and documentation, including flow metrics, backlogs, project plans, and meeting artifacts.
• Providing regular updates on project progress, milestones, and key metrics to stakeholders following Agile principles.
• Analyzing complex challenges during project execution, identifying root causes, and developing innovative solutions.
• Contributing ideas for process improvements and participating in retrospectives and lessons learned sessions.
• Managing dependencies across teams to ensure deliverables meet quality standards and timelines.
• Fostering an outcome-based culture through leadership, collaboration, accountability, and continuous improvement.
• Taking ownership of program initiatives from inception to completion.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience as a Technical Program Manager or similar role with a successful track record in delivering complex software projects.
• Strong analytical and problem-solving skills with the ability to translate technical issues into actionable plans.
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.
• Organized and detail-oriented with the ability to manage multiple tasks and priorities.
• Good understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps.
• Ability to perform in a hybrid-office role requiring three or more days per week in the office.

Nice to Have

• Master's degree in Computer Science, Engineering, or a related field.
• Experience with large-scale SaaS environments.
• Ability to leverage a customer-centric approach to represent customer needs.
• Creative and results-driven problem solver committed to delivering business outcomes.
• Continuous learning mindset, including asking relevant questions and incorporating feedback.
• Experience with JIRA, Confluence, PowerBI.
• Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM.

Qualifications

• Bachelor's degree in relevant field.
• 5+ years of relevant experience in technical program management.

Benefits & Perks

• Competitive pay range of $99,800 to $143,450, with potential short-term and long-term incentives.
• Comprehensive benefits package available on UKG careers site.
• Support for personal and professional growth through wellness programs, tuition reimbursement, and customizable expense reimbursement programs.
• Inclusive culture with active employee resource groups and supportive leadership.