Server and Application Project Engineer

About the Role

Key Responsibilities

• Serve as the project lead to implement pre-approved Statements of Work (SOWs) for technical projects involving servers, applications, and other critical IT infrastructure, ensuring timely and on-scope delivery
• Develop and manage detailed project plans, timelines, technical steps, and milestones using Aunalytics' project management methodology
• Participate in project kickoff meetings, stakeholder status reports, and billing updates, maintaining clear communication throughout
• Coordinate with the Managed Services team to implement changes while minimizing client impact
• Maintain comprehensive documentation and timely task notes
• Create and/or update technical implementation standards, how-to documents, and training materials as necessary
• Ensure all deliverables meet Aunalytics' quality and technical standards
• Ensure seamless communication with Managed Services team, account managers, and customer stakeholders
• Provide leadership presence and mentorship to other team members
• Participate in after-hours on-call rotation
• Serve as the main escalation contact for the Managed IT Services team, take full ownership of issues, to ensure a timely resolution
• Maintain accurate documentation and detailed ticket notes
• Proactively identify and address systemic issues, whether impacting multiple customers, long-standing problems, or stalled incidents

Requirements

• Bachelor of Science degree in Computer Science, Information Systems, or related field - or an equivalent combination of education and experience
• Proficiency in creating and executing Modern Workplace solutions using Microsoft 365 and Entra ID
• Experience in migrating from conventional infrastructures such as Active Directory, File Services, and Group Policy
• Skilled in deploying and managing Microsoft Azure IaaS, including compute, backup/availability, networking, and storage
• Familiarity with Azure Platform Services like Azure Files, Azure SQL, and Identity
• Experience in deployment and endpoint management with Intune and AutoPilot
• Expert knowledge of Microsoft Operating Systems
• Experience with Multifactor Authentication technologies (Microsoft MFA/Duo/Okta/RADIUS)
• Experience with scripting (Bash, PowerShell, Python, etc.)
• Experience with backup and disaster recovery systems (Veeam, Acronis, Zerto, etc.)
• Experience with virtualization (VMware, Hyper-V)
• Experience with network architecture (network switch, firewall, etc.)
• Familiarity with the ITIL framework (change, problem, incident management)
• Working knowledge of project management processes and procedures
• Strong analytical, critical thinking, and problem-solving skills
• Excellent interpersonal, written, and verbal communication skills, including prior communication with C-level executives
• Resourceful, self-starter, productive working independently or collaboratively in a fast-paced entrepreneurial environment

Nice to Have

• Prior communication with C+ level executives

Benefits & Perks

• Opportunity to work in the booming field of IT Services alongside some of the brightest minds in the industry
• Opportunity to work with cutting-edge technology in a casual, fun environment
• Opportunity to be a part of a local company committed to making a difference in our community
• Chance to work with a rapidly expanding tech company
• Flexible schedule and paid time off
• Free snacks and an unlimited supply of coffee
• Social events such as happy hours, game nights, holiday parties, birthday celebrations, movie days, ice cream sundae bars, fancy coffee carts, company softball team
• Competitive salary and benefits package including health, vision, dental and life insurance and 401(k) plan