Service Now Developer - Frontend

ISITE Design

Bellevue, WA

Full Time

Mid Level

92k-171k

7 days ago

Job Description

About the Role

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We shape new game-changing careers in over 70 countries, attracting the best talent. Our professional services team delivers strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for our clients. We are recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture." Join us and be part of this journey towards greater opportunities and brighter futures.

Key Responsibilities

Develop and customize ServiceNow applications using JavaScript, HTML, CSS, and other web technologies.
Design and implement a user-friendly ServiceNow Storefront UI that meets business requirements.
Collaborate with stakeholders to gather and analyze requirements, ensuring the storefront aligns with organizational goals.
Configure and maintain ServiceNow workflows, business rules, UI pages, UI actions, UI policies, and ACLs.
Integrate ServiceNow applications with third-party systems and APIs.
Troubleshoot and resolve issues related to ServiceNow applications and integrations.
Provide technical support and training to end-users.
Stay updated with the latest ServiceNow features and best practices to continuously improve the storefront.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a ServiceNow Developer, with a focus on UI development.
Strong proficiency in JavaScript, HTML, CSS, and web development frameworks.
Experience with ServiceNow platform customization and configuration.
Knowledge of ServiceNow data model and relationships.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.
ServiceNow certifications (e.g., Certified Application Developer) are a plus.

Nice to Have

Experience with AngularJS or other JavaScript frameworks.
Familiarity with ServiceNow CMS (Content Management System) and Employee Self Service (ESS) portals.
Understanding of ITIL processes and IT Service Management (ITSM).

Qualifications

Educational background in Computer Science, Information Technology, or a related field.

Benefits & Perks

Base salary range of $92,250 - $171,321 plus incentives based on performance.
Medical, dental, and vision insurance.
Comprehensive employee assistance program.
401(k) retirement plan.
Paid time off and holidays.

Working at ISITE Design

We are solution-focused, tech-powered, and intelligence-fueled. Our team integrates digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We foster a work environment recognized for its culture, growth opportunities, and commitment to diversity and inclusion.

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