Software Quality Assurance Manager

About the Role

Key Responsibilities

• Manages the review and evaluation of software products and systems to ensure adherence to company and customer quality standards.
• Lead and manage test planning and execution.
• Possess clear vision and priorities to guide and support team members on day to day activities.
• Manage test team members' goals and performance.
• Strategize and develop requirements traceability around testable requirements and ensure complete coverage during test execution.
• Provide status reports on test planning, execution, and defect management to Leadership and client management.
• Coordinate defect management and resolution with other teams, e.g., functional, development, system engineering, DBA, hosting.
• Develop and maintain testing deliverables and work products, including test plan process, test cases, test scripts, and test results.
• Monitor testing to ensure established processes and procedures are followed.
• Prepare for and conduct test readiness review meetings and test status meetings with client management.
• Manage resource allocation, budget, timesheet approvals, and estimate to completion activities for Test Team.
• Obtain FSA sign-off on test cases, test scripts, and test results.

Requirements

• BS/BA or the equivalent and 10+ years experience in IT working with various software development lifecycle methodologies and frameworks.
• Minimum of five years experience leading Test teams, test methodologies, and software quality assurance.
• Must have prior experience interacting with senior client management.
• Experience with risk-based testing.
• Strong test automation knowledge and skills, building frameworks, e.g., BDD/Cucumber; TDD/Playwright.
• Experience with Agile, incremental development and testing, or SAFe.
• Experience leading and managing test cycles for Integration testing, System End-to-End, User Acceptance Testing, Performance Testing, Regression Testing, and Infrastructure testing.
• Experience managing concurrent testing for enhancement change requests, break/fix changes, and special projects.
• Experience managing and allocating test resources across all test efforts.
• Experience managing budget and forecasts for all test efforts.
• Security Clearance Level: 5/6C Public Trust.

Nice to Have

• Experience with the following test management tools: ReadyAPI, GitLab, JIRA, Zephyr, Qmetry.
• Knowledge of common web development frameworks (Angular, Docker, React, Spring, Node.js, jQuery, Microservice Design, etc.).
• ITIL v3 Foundation or ITIL v4 certification.
• PMP certification.
• Strong oral and written communication skills.
• Strong analytical and organizational skills.

Qualifications

• BS/BA or the equivalent.
• 10+ years of experience in IT.

Benefits & Perks

• Full-flex work week to own your priorities at work and at home.
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Paid vacation and holidays.
• Salary range: $148,750 - $201,250, based on experience and location.
• Scheduled weekly hours: 40.
• Travel required: 10-25%.
• Remote work options.