Solution Consultant

About the Role

Key Responsibilities

• Execute the company's sales strategies and support achievement of established sales quota based on practice and national targets.
• Use industry knowledge and best practices to differentiate Verint solutions and secure new business through a consultative approach.
• Collaborate with account executives and pre-sales consultants to develop winning propositions and sales strategies for new license opportunities.
• Conduct customer and prospect discovery sessions, executive meetings, and strategy workshops to gather knowledge and secure additional business.
• Deliver compelling customer demonstrations showcasing solution capabilities and ROI based on customer needs.
• Generate detailed business reports and action plans identifying operational strengths and weaknesses, highlighting where Verint can offer operational excellence.
• Work with customers and sales teams to develop solution bill of materials to ensure customer satisfaction and value.
• Provide feedback on product functionality, consulting services, training, sales collateral, demo content, and messaging to improve offerings.
• Ensure continuity during handoff to services to meet customer expectations.
• Mentor and transfer solution selling skills to the sales team, serving as a role model.

Requirements

• Bachelor's Degree in Business Administration or equivalent work experience in a business consultancy environment.
• 5+ years of experience in a consulting or presales role with a successful track record in complex enterprise software solution selling.
• Excellent communication skills for presenting to diverse audiences, including technical and executive levels.
• Ability to demonstrate software solutions effectively to executive audiences.
• Strong ability to create compelling, value-based presentations and interpret business challenges into process recommendations.
• Experience working with customers and collaborating with sales teams to close complex product sales.
• Ability to articulate technology concepts in understandable terms for operations and management.
• Proven ability to manage multiple projects with minimal supervision.
• Strong listening skills and highly developed project management and organizational skills.
• Willingness to travel 50-60%.
• Successful completion of background screening and ability to obtain necessary travel credit lines.

Nice to Have

• 5+ years presales experience selling enterprise software solutions in Workforce Optimization, Customer Analytics, Engagement Management.
• Deep knowledge of workforce optimization.
• Familiarity with Verint products and detailed knowledge of application recording, analytics, employee performance management, eLearning, coaching, forecasting, scheduling, and feedback solutions.
• Knowledge of organizational design, business approaches, hierarchy, and performance measurement strategies.

Qualifications

• Bachelor's Degree in Business Administration or equivalent work experience.

Benefits & Perks

• 2025 Benefits Offering (details available via provided link).