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Sr Analyst - Direct Channels, Lend

American Express

New York, NY
Full Time
Senior
55k-105k
about 1 month ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. Join our diverse community of marketers and create a dynamic career doing work that matters for people and businesses everywhere.

Key Responsibilities

  • Influence development of new customer-centric marketing that will deliver incremental accepts and revenue across lending proven treatments in the Email & Direct Mail channels
  • Influence our strategy and results by identifying new opportunities, innovating our tactics, and applying a test & learn approach
  • Analyze monthly results reporting, forecasting and budget activities for respective treatments
  • Optimize targeting/segmentation strategy in close partnership with Data Analytics, Card Product, Risk, and Finance teams
  • Develop compelling marketing creatives, form learning agendas, modernize journeys, and ensure flawless operational execution
  • Analyze complex campaign performance data to drive creative strategies that align with broader team goals
  • Partner, build internal relationships, and influence key partners while thriving in a highly collaborative, fast-paced environment

Requirements

  • 2+ years of marketing experience
  • Demonstrated ability developing & executing marketing; experience in Email, Direct Mail or Digital marketing preferred
  • Experience in growth marketing is a plus
  • Customer-centric marketer who can translate insights into strategies
  • Strong project management and organizational skills including attention to detail, handling multiple priorities, managing timelines, and driving flawless execution
  • High proficiency in Excel; comfortable managing complex data and deriving insights from it
  • Excellent verbal, written, presentation, and interpersonal communication skills
  • Ability to partner, build internal relationships, and influence key partners across multiple work streams

Nice to Have

  • Experience in growth marketing

Qualifications

  • Demonstrated ability developing & executing marketing
  • Experience in Email, Direct Mail or Digital marketing preferred
  • Customer centric mindset with ability to translate insights into strategies
  • Strong project management and organizational skills
  • High proficiency in Excel and data analysis

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

Our culture is built on innovation, shared values, leadership behaviors, and a commitment to supporting our colleagues' holistic well-being. We foster a flexible working environment, emphasize collaboration, and value diverse perspectives. We support our colleagues professionally and personally through various benefits and development opportunities, aiming to create an inclusive and empowering workplace.

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Job Details

Posted AtJul 16, 2025
Job CategoryGrowth Marketing
Salary55k-105k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

New York, NY

Industry

Other Nondepository Credit Intermediation

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