Sr. Associate, Program Management

About the Role

Key Responsibilities

• Leads projects and teams, defining performance goals and execution from initiation to closure.
• Leads scope definition, risk identification, methodology, and reports on project status.
• Determines time frames, staffing, and resource requirements, and leads process improvements.
• Manages projects to deliver within scope, on time, and on budget.
• Identifies project interdependencies and ensures stakeholders understand and operate with these interdependencies in mind.
• Develops and manages planning across initiatives.
• Assesses time-sensitive project issues, develops solutions, and coordinates implementation to meet productivity, quality, and client satisfaction goals.
• Reports to director on the operating plan, program's integration, dependency plan, activities, and efforts.
• Plans, documents, and manages the performance of subordinate managers and/or staff, providing mentorship and training.
• Manages process and project management deliverables from initiation through closure, including intake activities.
• Drives the funding process through presentations, cost-benefit analysis, and business cases.
• Leads and contributes to project scope and definition with stakeholders.
• Identifies project duration, effort, sequence, and dependencies of tasks to meet objectives.
• Monitors and documents project milestones and outcomes to ensure quality standards.
• Facilitates project team meetings and communication with stakeholders.
• Develops presentations, dashboards, reports, and other project communications.
• Improves existing project management processes, discipline, and controls.
• Develops, communicates, and implements risk mitigation, contingency, and recovery plans.
• Documents and communicates project changes, health, and status to team, business owners, and executives.
• Tracks and reports on project plans and budgets in line with governance.

Requirements

• Bachelor's Degree or equivalent work experience.
• 9+ Years Formal Project Management experience in a Financial Services environment.
• 9+ Years Estimating and budgeting to ensure project costs are maintained.
• 9+ Years Experience with SW Project Management tool.
• 9+ Years Managing multi-year projects with cross-enterprise interdependencies.
• 9+ Years Enabling individuals to work effectively through planning, implementation, and change management.
• 9+ Years Building project planning documents.
• 9+ Years Engaging support and resources of others to achieve project goals and influence without authority.
• 9+ Years Developing and coaching others, delegating work to lower-level professionals.
• Ability to influence others at an operational level regarding new concepts, practices, and approaches.
• Knowledge of project and portfolio management tools (e.g., Clarity, Visio, Excel, MS Project, PowerPoint).
• Highly organized with the ability to quickly adjust priorities in a complex environment.
• Strong attention to detail and results-focused approach.
• Expertise in Technology Program/Project Management or deep technology execution experience.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to build strong collaborative relationships and navigate organizational limitations.
• Research, interpret, and incorporate industry and best practices into project management processes.
• Ability to think both tactically and strategically.
• Cross-cultural awareness, leadership, negotiation, and conflict resolution skills.

Nice to Have

• Established work history or equivalent demonstrated through work experience, training, military service, or education.

Qualifications

• No specific certifications listed for this job.

Benefits & Perks

• The base pay range is from $90,000 to $160,000 USD annually, depending on skills, experience, and location.
• Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)