Sr. Certification Exam Development Program Manager (PM)

About the Role

Key Responsibilities

• Lead and facilitate exam development workshops with subject matter experts, including: Program design, job task analyses, item writing, item technical reviews, and standard setting
• Recruit and train subject matter experts globally on exam development best practices
• Work with psychometric and exam delivery vendors to ensure exams meet statistical and program requirements
• Review and revise exam questions for grammar, punctuation, spelling, style, and tone, ensuring readability and alignment with Snowflake editorial and style guidelines
• Manage the launch of new and existing certification exam programs, including development of practice exams, study guides, and web-based content
• Develop high-quality marketing materials, including program articles, reports, and blog posts to support program objectives
• Drive enhancements and operationalization of exam development processes and systems, including managing workflows and assignments, while maintaining exam security
• Participate in the publishing and localization process for the certification program and any maintenance of exam forms
• Operate in a fast-paced environment to ensure certifications are up-to-date with Snowflake platform releases
• Use project management tools and skills to manage medium to large scale exam development projects that result in on-time deliverables
• Manage multiple projects simultaneously, ensuring timely delivery and high-quality output

Requirements

• A bachelor's degree or equivalent work experience in Education, Computer Science, Data Systems, Statistics or a related field
• 3+ years of experience in IT or technical training or technical writing
• 8+ years of experience working with customers in a certification development or content development role
• Demonstrated ability to adapt to new technologies and learn quickly
• Understanding of the benefits and practices associated with remote and asynchronous work

Nice to Have

• SnowPro Core Certified
• Experience with Pearson Vue's ExamDeveloper Item Banking Software
• Experience working with Question & Test Interoperability (QTI) standard

Qualifications

• Educational background or work experience in Education, Computer Science, Data Systems, Statistics, or related fields

Benefits & Perks

• Competitive salary range of $115,000 - $160,650 plus participation in Snowflake's bonus and equity plan
• Benefits package including medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• Flexible spending & health savings accounts
• At least 12 paid holidays
• Paid time off
• Parental leave
• Employee assistance program
• Other company benefits