Sr Data Steward, MDM-RDM

About the Role

Key Responsibilities

• Own and manage the end-to-end lifecycle of product data, from new offer creation to downstream consumption in quoting, billing, and reporting systems.
• Streamline and govern the new offer launch process, ensuring accurate and timely product data readiness across systems.
• Maintain and evolve product hierarchies, ensuring consistency across ERP, CRM, analytics, and reporting.
• Resolve data issues impacting ARR/ACV and related KPIs, serving as the primary point of contact for product data concerns.
• Partner with cross-functional stakeholders to align product core data structures with business and reporting needs.
• Develop and promote standards and best practices for product CDM, ensuring ongoing alignment with enterprise architecture and governance.
• Lead the strategic and operational management of reference data across key domains including contacts, customers, suppliers, and products.
• Define and enforce reference data standards, policies, and hierarchies in line with enterprise governance models.
• Collaborate with engineering and business teams to integrate reference data across platforms, ensuring interoperability and data consistency.
• Design and maintain domain-specific mappings within MDM systems (e.g., Reltio).
• Participate in enterprise-wide governance councils and influence policy, platform, and metadata decisions related to reference data.
• Analyze and resolve complex reference data issues, recommending strategic solutions to optimize business processes and analytics.
• Serve as a trusted advisor and escalation point for domain stewards in various business units.
• Mentor junior stewards, contribute to capability building, and promote best practices in stewardship, governance, and data lifecycle management.

Requirements

• 8+ years of MDM experience with end-to-end management of reference data within an enterprise environment.
• 8+ years of data stewardship experience and managing hierarchies within MDM systems.
• 8+ years of experience with Reltio (or similar MDM platforms).
• Strong data governance and data quality management background.
• Ability to work independently and exercise strong judgment in decision-making and prioritization.
• Excellent problem-solving skills with the ability to analyze complex data issues and find creative solutions.
• Strong collaboration and networking skills to work with senior internal and external stakeholders.
• Strong written and verbal communication skills to convey technical concepts to non-technical stakeholders.
• Bachelor's degree in Computer Science, Engineering, Information Management, Data Science, or a related field.

Nice to Have

• Experience working in a highly collaborative, enterprise environment.
• Familiarity with enterprise data governance frameworks and policies.
• Experience with enterprise-wide data integration and interoperability.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Management, Data Science, or a related field.

Benefits & Perks

• Role may be eligible for Workday Bonus Plan or role-specific commission/bonus.
• Annual refresh stock grants.
• Flexible work approach combining in-person and remote work, with at least 50% of time each quarter in the office or with customers.
• Comprehensive benefits package (details available during hiring).