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Sr Manager, Digital Product Management Sr Manager, Digital Product Management

Charles Schwab

Austin, TX
Full Time
Senior
11 days ago

Job Description

About the Role

The Sr Manager, Digital Product Management at Charles Schwab is responsible for leading the Client Experience program for the company's platforms and managing related initiatives. The role involves focusing on improving user workflows, driving the vision for content distribution, and fostering teamwork and creativity. The ideal candidate is passionate about client experience, detail-oriented, and experienced in collaborating with clients and users to be the voice of the client.

Key Responsibilities

  • Being a confident Voice of the Client during planning sessions and building out strategy
  • Collaborating effectively with team members and listening to stakeholder input
  • Conducting Journey Mapping, Client Research, and other user understanding activities
  • Driving transparent communications to clients regarding roadmaps, issues, and upcoming changes
  • Building out Personas to gain better insights into user workflows
  • Creating educational and supporting materials to facilitate a self-service experience for users

Requirements

  • Bachelor's Degree
  • 5+ years of experience as a Product Manager
  • Documented experience with Agile methods and processes
  • Strong technical, analytical, and project management skills
  • A creative problem solver with a keen interest in user experience
  • Excellent attention to detail and disciplined application development

Nice to Have

  • Experience working within the financial services industry
  • Vendor management experience
  • A 'can do' attitude with the ability to overcome obstacles and manage multiple projects under tight deadlines

Qualifications

  • Formal educational background with a Bachelor's Degree

Benefits & Perks

  • Competitive salary with bonus or incentive opportunities
  • 401(k) with company match and Employee stock purchase plan
  • Paid time off for vacation, volunteering, and a 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
  • Mentorship program opportunities
  • Reimbursement for adoption or surrogacy expenses
  • Paid sabbatical leave after 5 years of service

Working at Charles Schwab

Charles Schwab values employee growth, trust, and collaboration. The company promotes workplace flexibility, continuous learning, and a culture that supports diversity and inclusion. Employees report high job satisfaction, fair treatment of women, and strong leadership support for gender diversity.

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Job Details

Posted AtSep 16, 2025
Job CategoryProduct Management
SalaryCompetitive salary
Job TypeFull Time
ExperienceSenior

Job Skills

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About Charles Schwab

Website

schwab.com

Location

Austin, TX

Industry

Investment Banking and Securities Intermediation

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