Sr. Manager, Healthcare Digital Product

About the Role

Key Responsibilities

• Partner with multiple Product Owners and Product leadership teams from ideation to product maturity, including IT evaluation exercises (SWAT).
• Work with multiple IT and business areas to develop IT solutions, strategies, MVPs, and provide guidance on ranges and cost estimates.
• Coordinate release planning, oversee delivery milestones, resolve issues, and remove barriers to project execution.
• Proactively evaluate ongoing work, build contingency plans, and execute corrective actions to mitigate risks such as scope and budget variances.
• Ensure projects and enhancements align with commercial product delivery objectives by understanding business drivers and issues.
• Identify and leverage project interdependencies to promote benefits realization and cost savings across the portfolio.
• Ensure delivery milestones are met and project activities are completed on time for successful IT delivery.
• Work closely with Product Managers, Sales teams, Underwriters, Compliance, and various Technology Teams including Architecture, Security, and Infrastructure.
• Provide insights into current technical capabilities and manage multiple concurrent implementations.
• Collaborate with cross-functional domain/technical teams and explore new tools, frameworks, and techniques to improve digital solutions.
• Create and maintain functional and technical documentation, including system designs and workflows, ensuring end-to-end traceability.
• Stay informed of technology advances across business lines and apply innovations across lines of business.

Requirements

• 8+ years of experience with large customer implementation, collaborating with stakeholders to mature product concepts from initial stages to deployment.
• 6+ years of experience working with external vendors supporting various programs for commercial plan sponsors.
• 5+ years of experience working with engineering and cross-functional teams to solve complex business and technical problems.
• 5+ years of experience with agile methodologies.
• 5+ years of experience supporting payors' needs.
• 4+ years of experience independently managing deliverables.
• 3+ years of experience in effort estimation.
• Strong client interfacing, stakeholder management, and high-impact communication skills.
• Ability to work with complex systems and solve challenging analytical problems.
• Bachelor's Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, Healthcare Business Management, or related fields.

Nice to Have

• Comfortable independently leading and completing tasks.
• Experience dealing with a wide variety of stakeholders across the spectrum.
• Effective written and verbal communication skills within and across teams.
• Experience delivering new commercial medical product concepts within tight budgets and timelines.

Qualifications

• Bachelor's Degree or equivalent work experience in relevant fields.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching contributions), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.