Sr. Manager - Product Management

Motorola Solutions

Chicago, IL

Full Time

Senior

112k-180k

11 days ago

Job Description

About the Role

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Assist is our AI platform purpose-built for public safety. It reduces administrative burden, accelerates workflows, and supports better decisions on the front lines. Assist is integrated across Motorola's Command Center Suite—including 9-1-1, CAD, Situational Awareness, Records, and Evidence—bringing trusted, context-aware intelligence to those who need it most.

Key Responsibilities

Own the Product: Lead strategy, roadmap, and execution for Assist Chat, working closely with engineering, design, and platform teams.
Drive Commercial Growth: Define and evolve the product's commercial offer—including freemium seeding, tiered upsell paths, and cross-sell motions with other MSI products.
Program the Platform: Coordinate Assist feature development across 9-1-1, CAD, Situational Awareness, Records, and Evidence to ensure cohesive AI delivery.
Customer Champion: Actively engage with public safety professionals to deeply understand their needs, validate product direction, drive adoption and ensure Assist Chat solves real-world problems.
Lead with Data: Implement and leverage metrics to inform priorities, optimize user experience, and drive data-backed product decisions.
Collaborate Cross-Functionally: Align engineering, design, GTM, delivery, support, and marketing teams around shared product goals.
Scale the Team: Start as a senior individual contributor with full ownership; build and lead the product team as the Assist portfolio expands.

Requirements

8+ years of product management experience, including 2+ years leading product teams.
Proven success launching and scaling software products—ideally in enterprise, regulated, or real-time environments.
Experience building and shipping genAI features/products.
Ability to own commercial strategy, including freemium, pricing, upsell, and cross-sell.
Metrics-first mindset with experience implementing analytics to measure success and guide roadmap priorities.
Strong product instincts, customer empathy, and technical fluency.
Excellent communicator and collaborator, able to drive alignment and inspire action across functions.
Legal authorization to work in the U.S. indefinitely.

Nice to Have

Curious and connected to the AI space—actively following developments in generative AI across enterprise and commercial applications.

Qualifications

8+ years of product management experience
2+ years leading product teams

Benefits & Perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

Working at Motorola Solutions

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other health conditions.

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