Sr PBM Client Implementation Project Manager - Remote

About the Role

Key Responsibilities

• Manage the entire client onboarding project for implementation, main contact for the client
• Acts as a trusted partner to key constituencies by learning their business to anticipate stakeholder needs and concerns
• Ensures client satisfaction, quality of work, and project profitability
• Coordinate efforts with internal departments for the creation of clinical and formulary needs
• Coordinate disruption analysis to impacted membership (if/when applicable)
• Work with Operations and functional leaders to proactively identify implementation issues and drive their resolution
• Facilitate meetings at various levels of the organization, including management weekly reviews
• Monitor, track, and report implementation status and performance, internally and externally
• Identify implementation risks, implement a mitigation / action plan to drive improved outcomes, communicate to senior leadership
• Ensure accuracy of plan updates and missed deliverables from all teams
• Manage pre-implementation audits with the audit department and the client
• Ability to mentor other team members within implementation, if needed

Requirements

• PMP Certification
• 5+ years of technical project management experience
• 3+ years in the healthcare industry specifically in Medicaid and/or Medicare
• 3+ years software development and or software implementations
• 2+ years of experience in Pharmacy Benefit Management
• 2+ years in a client facing role
• Experience managing large-scale healthcare projects with teams of 10 or more
• Solid experience in influencing externally with soft power, driving cross-functional collaboration, and negotiating win-win solutions
• Proficiency with Microsoft Outlook, Excel, PowerPoint, Project, and Word
• Demonstrated ability to present to all levels of management and audiences
• Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives

Nice to Have

• Certified Pharmacy Technician
• 7+ years software development and or software implementations
• 2+ years of PBM client implementation project management experience or Account Management experience
• Experience managing complex projects with various stakeholders

Qualifications

• Educational background not explicitly specified, but PMP certification is required

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Salary range from $89,900 to $160,600 annually
• Remote work flexibility within the U.S.