Sr. Product Manager

About the Role

Key Responsibilities

• Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach related to the clinical workflow used by the Signify Provider Network.
• Proactively identify user or business needs and recommend innovative solutions, driving tradeoff conversations and negotiating with teams and stakeholders to achieve roadmap objectives.
• Identify and translate business objectives and user feedback into requirements and lead the team through execution focused on Medicaid, virtual visits, and member experience.
• Develop a clear vision and short-term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization.
• Interact with users to understand their workflows, lead user research sessions to gather feedback, and aggregate the output into user problems.
• Deliver incremental user value by having a cross-functional view of the problem and driving difficult tradeoff decisions.
• Understand high-level strategic levers and drivers of the business, develop and measure KPIs for the product to define, track, and communicate value delivery at all levels in the organization.
• Understand the healthcare industry, key trends, and current news and movement in the market.

Requirements

• Innate curiosity, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
• Strong data and AI acumen.
• Skills to build a case around data and use it to explain the degree of a problem and to make strategic product decisions.
• Ability to lead data gathering efforts when data isn't readily available.
• Acute focus on the user and ability to express their perspective and needs.
• Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines.
• Ability to articulate the organizational or market value delivered in recent releases and tell the story of current backlog or roadmap using data, KPIs, or expected financial results.
• Passion for transforming the US healthcare system and understanding its complexity.
• 7 years of professional experience including 5 years of product experience.
• Understanding of the healthcare industry, key trends, and current news.

Nice to Have

• A background in clinical informatics and/or clinical data architecture.
• Knowledge of Value Based Care, Medicare Advantage, Quality & Clinical Programs, Risk Adjustment, EHR technology.

Qualifications

• Educational background or certifications are not explicitly specified, but experience requirements include 7 years of professional experience with 5 years in product management.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.