Sr. Product Manager

About the Role

Key Responsibilities

• Lead the development and launch of innovative enhancements to the Card Console product that drives significant incremental revenue for Fiserv.
• Provide daily support to internal and external clients regarding current product capabilities and features.
• Foster collaboration across cross-functional teams to ensure the successful operationalization and commercialization of the Card Console product and related services.
• Effectively communicate product vision and value to various stakeholders, serving as an evangelist for the Card Console product to ensure understanding and engagement throughout the organization.
• Define, communicate, and execute the product strategy, vision, and roadmap for the Card Console product and establish it as best-in-class.
• Conduct business needs assessments, document requirements for technical specifications, and recommend enhancements for existing card management products and processes associated with the Card Console.
• Execute the rollout and launch of new product features and enhancements for Card Console while utilizing systems and data to efficiently resolve product-related issues.
• Develop a deep understanding of interrelationships between Debit and Credit Processing platforms and surrounds to those platforms to support unified and harmonious solutions in Card Console.
• Interface with clients, prospects, vendors, and internal teams to ensure the Card Console product delivery meets business requirements with a repeatable and scalable approach.
• Collaborate with product line owners, strategists, agile managers, and subject matter experts to define product requirements and ensure successful deployments.

Requirements

• Bachelor's degree in business, marketing, computer science, or related fields.
• 8+ years of experience in product management or card experience.
• Experience in product management, project management, or business system analysis within the cards or processing industry.

Nice to Have

• Demonstrated experience in the development and commercialization of financial industry platforms and card management products.
• Experience in a payment processing and card servicing environment.
• Relevant certifications in product management or Agile methodologies.
• Deep understanding of the interrelationships between debit and credit processing platforms.
• Experience utilizing systems and data to resolve product-related issues efficiently.
• Demonstrated leadership qualities, providing direction, guidance, and support within the organization.

Qualifications

• Legally authorized to work in the U.S. without visa sponsorship

Benefits & Perks

• Medical, Vision and Dental Benefits
• Comprehensive benefit plans to suit your unique needs
• Fuel Your Life Wellness Program
• Resources to elevate your well-being
• 401k, Employee Stock Purchase Plans and Incentives & Bonuses
• When Fiserv performs well, so does your financial health
• Employee Resource Groups
• Celebrating inclusion in the workplace
• Paid Time Away
• Providing the time off to manage personal needs