Sr. Product Manager, Identity & Entitlements

About the Role

Key Responsibilities

• Partner with our Identity engineering team to own the roadmap for authentication, account creation and content access across platforms (web, mobile app).
• Create secure and user-friendly login experiences including consumer login, SSO and third party integrations.
• Use A/B testing to optimize user experience.
• Ensure entitlements are enforced consistently across all Dow Jones properties, including WSJ, Barron's, and MarketWatch and our B2B product portfolio.
• Monitor performance metrics such as login success rates and subscription access failures using insights to drive improvements.
• Ensure identity and entitlement solutions align with privacy regulations (e.g., GDPR, CCPA) and internal policies.
• Partner with Marketing, Customer Service, Engineering, and Design to deliver seamless user experiences and resolve access issues quickly and effectively.
• Partner closely with Data Engineering and Analytics teams to manage and reconcile user profile data, ensuring accurate and consistent user profiles and entitlements across systems.
• Partner with the security team to anticipate and address threats such as credential abuse, session compromise, and unauthorized account access.

Requirements

• 7+ years of Product Management experience.
• Experience developing products that manage identity and access.
• Strong project management skills, with experience defining and implementing product requirements and balancing cross-functional collaboration.
• Excellent verbal and written communication skills, including demonstrated success presenting compelling recommendations to senior business management.
• A highly strategic, analytical, and detail-oriented mindset.
• Experience using and activating solutions with platforms, including BI tools (such as Power BI, Tableau, Looker), Analytics platforms (such as Google and Adobe analytics).
• Familiarity with identity protocols and frameworks, such as OAuth 2.0, OpenID Connect & SAML.

Nice to Have

• Experience with security protocols and threat mitigation related to identity management.
• Knowledge of privacy regulations such as GDPR and CCPA.

Qualifications

• Educational background is not explicitly specified in the description.

Benefits & Perks

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program