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Sr Product Manager, Technical

T-Mobile

Atlanta, GA
Full Time
Senior
131k-236k
28 days ago

Job Description

About the Role

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Join our People Management Technology team on a mission to deliver an excellent experience to our internal employees. We believe our employees are our greatest assets, and we remain strongly invested in their success. Our charter is broad: we serve information needs of our frontline team by providing relevant information to help them serve our customers, and we support our employees throughout their lifecycle with their HR and Facility needs, from recruiting and talent management to timekeeping, workforce management, and ensuring a safe workplace environment. We use innovative technology, from AI-driven experiences to traditional SaaS application-based solutions, to ensure our employees have the best support available. This role primarily focuses on supporting the information/content needs of employees—frontline employees in servicing customers, and corporate employees for continued engagement with the organization.

Key Responsibilities

  • Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or group of products, including crafting, managing, maintaining, and presenting product vision and strategy including technical vision and capabilities.
  • Designs and drives end user product research.
  • Partners with business, internal/external stakeholders and Leadership to understand current customer experience and identify areas of opportunity.
  • Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root causes of issues, and assess opportunity size and impact.
  • Uses rapid hypothesis driven testing methodologies and experiments (e.g., A/B testing) to provide guidance and prioritize investment.
  • Works with stakeholders and follows enterprise process to secure and maintain product funding.
  • Communicates, influences, and sells ideas at VP level and below, including delivering product presentations.
  • Drives ad hoc analysis and presents information to executive management upon request.
  • Collaborates with external third parties to assess partnerships and licensing opportunities.
  • Creates detailed features and user stories for development teams, including prototypes if needed.
  • Owns and manages product backlog and priorities across multiple Agile teams.
  • Coordinates with architecture and development teams to ensure technical debt and long-term investments are considered.
  • Ensures timely feature and story elaboration, maintains dashboards and reports on product health, and conducts quarterly reviews.
  • Supports sales, marketing, and partner teams with product knowledge and documentation.
  • Recognizes and communicates technical challenges, makes trade-off decisions, and ensures product quality and performance in production.
  • Builds strong cross-functional relationships and develops enablement tools and training content.

Requirements

  • Bachelor's Degree in Computer Science, Engineering, IT, or equivalent experience.
  • 6+ years experience in technical writing, solution engineering, or technical architecture in large-scale environments.
  • 7+ years of relevant Product Management experience in an agile software environment.
  • Strong experience in building internal employee experiences, with preferred understanding of Adobe Experience Manager (Sites, Assets).
  • Familiarity with component development, templates, workflows, and integrations, especially AEM.
  • Knowledge of web technologies including HTML, CSS, JavaScript, REST APIs.
  • Proficiency with Content Management Systems, especially Adobe.
  • Strong experience with Data & Analytics, with preferred experience in Adobe Analytics.
  • Proven success in delivering software using Agile Scrum methodologies and tools.
  • Strong requirements elicitation and technical writing skills.
  • Experience with Agile backlog and project management tools.
  • Excellent communication skills, capable of presenting technical information clearly to diverse audiences.
  • Legally authorized to work in the United States.

Nice to Have

  • Agile Certified Practitioner (PMI-ACP) certification.

Qualifications

  • At least 18 years of age.
  • Legally authorized to work in the United States.

Benefits & Perks

  • Competitive salary and compensation package including stock grants, employee stock purchase plan, and 401(k).
  • Comprehensive health benefits including medical, dental, and vision insurance.
  • Paid time off, up to 12 paid holidays, and paid parental and family leave.
  • Family building benefits, back-up care, childcare subsidy, tuition assistance, and college coaching.
  • Disability, voluntary AD&D, accident, life, and long-term care insurances.
  • Discounts on mobile service and home internet, pet insurance, and transit programs.
  • Opportunities for career growth and development.

Working at T-Mobile

At T-Mobile, we foster a culture of growth, innovation, and customer-first mindset. We believe in helping our employees grow in their careers and aim to create an environment where everyone can aim high and be unstoppable. We value diversity, inclusion, and a shared drive to drive business and cultural progress.

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Job Details

Posted AtJun 26, 2025
Job CategoryProduct Management
Salary131k-236k
Job TypeFull Time
ExperienceSenior

Job Skills

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About T-Mobile

Website

t-mobile.com

Company Size

10000+ employees

Location

Atlanta, GA

Industry

Wired and Wireless Telecommunications Carriers (except Satellite)

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