Sr. Project Manager

About the Role

Key Responsibilities

• Collaborate with others to plan and execute projects with high quality deliverables according to deadlines and within budget.
• Request resources and coordinate the efforts of team members and third-party contractors to deliver solutions according to plan.
• Work with stakeholders to define the project's objectives, design solutions, and provide status updates throughout the project lifecycle.
• Manage issues and escalations, providing updates and support to internal customers as needed.
• Gather and analyze data in support of business cases, proposed projects, and systems requirements.
• Work with executives and senior leaders to create and maintain a plan to achieve the strategic vision and objectives of the project.
• Partner with business and technology teams to define project scope, design solutions, and create supporting deliverables.
• Estimate resources and costs needed to achieve project goals, draft and track budgets, and recommend budget adjustments.
• Identify and mitigate risks, resolve issues or escalate through proper channels.
• Identify and manage project dependencies and critical paths.
• Plan, schedule, and maintain project milestones using appropriate tools and conduct project team meetings.
• Produce regular status and ad hoc reports for the Steering Committee and other audiences.
• Coordinate user acceptance testing, communications, and training with the business.
• Ensure and/or develop required documentation on projects, including deliverables, installation, support models, and operating procedures.
• Apply knowledge of Lean/Six Sigma and continuous improvement processes.
• Perform other duties as required to ensure project and business objectives are achieved.

Requirements

• Understanding of infrastructure systems: wide area/local networks, Cloud servers, personal computing, backup, and related system applications.
• Proficiency in or ability to quickly learn Google Suite applications, especially Google Slides and Sheets, as well as project management tools.
• Exceptional verbal and written communication skills; persuasive and motivating.
• Ability to drive discussions to elicit vision, goals, requirements, and other business information from executives and teams.
• Strong understanding of project and software development life cycles (e.g., PMLC, SDLC; Waterfall, Iterative; SCRUM).
• Ability to troubleshoot problems quickly and manage activities in a fast-changing environment.
• Strong analytical skills applied to understanding business functionality, technical solutions, and support requirements.

Nice to Have

• Experience in Utilities (water or electric) industries.
• Experience in major infrastructure and application deployment projects.
• PMP, ITIL, Lean/Six Sigma certifications.

Qualifications

• Bachelor's degree in Computer Science, Management Information Systems, or related field.
• At least 5 years of technology project management experience working closely with technology teams, the business, and third parties.
• Experience leading business technology discussions, projects, and programs, including coordinating meetings and presenting project deliverables.
• Experience working in a PMO structured environment with standard documentation and tools.