Sr. Tech Product Manager

About the Role

Key Responsibilities

• Define and drive the product vision, roadmap, and execution in collaboration with cross-functional teams.
• Deliver customer-centric software solutions that meet business objectives.
• Manage complex or high-priority technical products from conception to launch.
• Lead and influence strategic decisions related to the product.
• Work with UX, QA teams, and product releases, including VOC analysis and insights.
• Develop and communicate a clear product strategy aligned with business goals.
• Identify and capitalize on new digital opportunities to drive growth and innovation.
• Lead cross-functional teams, inspiring and guiding them toward product success.
• Manage multiple projects and priorities, ensuring timely delivery of milestones.
• Conduct user research, usability testing, and gather customer feedback to inform product features.

Requirements

• 5-8+ years of experience in product management, especially in digital e-commerce.
• Proven track record of managing complex technical products from conception to launch.
• Experience in a senior or leadership role, leading cross-functional teams.
• Familiarity with software development methodologies such as Agile, Scrum, and Kanban.
• Strong understanding of web technologies, APIs, system architecture, and software development processes.
• Hands-on experience with e-commerce platforms, CMS, and payment gateways.
• Excellent analytical and problem-solving skills, with ability to leverage data analytics and BI tools.
• Experience with A/B testing, user segmentation, and performance optimization.
• Deep understanding of customer needs and behaviors in the e-commerce space.
• Strong communication skills, both written and verbal, with ability to articulate technical concepts to non-technical stakeholders.
• Ability to develop and communicate product vision and strategy, prioritize features, and manage product roadmaps.
• Knowledge of digital marketing strategies, SEO, and customer acquisition channels.
• Strong project management skills, ability to manage multiple priorities, and navigate ambiguity.

Nice to Have

• Product Management certifications like CSPO, PMC-VI or equivalent.
• Advanced degree such as MBA or master's in technology management.
• Experience with content management systems (CMS) and payment gateways.
• Knowledge of regulatory and compliance requirements relevant to digital commerce.
• Experience in digital marketing strategies and customer acquisition channels.

Qualifications

• Bachelor's degree in computer science, Engineering, Business, or a related field.
• Product Management certifications like CSPO, PMC-VI or equivalent preferred.

Benefits & Perks

• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off and Holidays (at least 23 days of vacation and 9 holidays annually).
• Paid Parental Leave.
• Paid Caregiver Leave.
• Additional sick leave beyond legal requirements.
• Adoption Reimbursement.
• Disability Benefits (short and long term).
• Life and Accidental Death Insurance.
• Supplemental benefit programs: critical illness/accident/hospital indemnity/group legal.
• Employee Assistance Programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% on eligible AT&T mobility plans, accessories, internet, and phones.