Staff Experience Designer - WinXO

About the Role

Key Responsibilities

• Develop plans to enhance the user and customer experience across digital and physical products and meet team performance goals.
• Perform complex customer experience design requiring highly specialized user interface and product design knowledge and advanced business expertise.
• Lead some projects or programs within the product function and coordinate activities of others.
• Design process, product, and service improvements based on understanding of business needs and industry trends.
• Determine methods and procedures on new assignments that may impact activities of others.
• Analyze business trends to inform user experience strategies and initiatives.
• Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Requirements

• Minimum of 8 years of relevant work experience.
• Bachelor's degree or equivalent experience.
• Experience in developing user experience strategies and leading related projects.
• Strong knowledge of user interface and product design.
• Ability to analyze business trends and incorporate insights into design.
• Excellent collaboration and stakeholder management skills.

Nice to Have

• Experience with digital and physical product design.
• Knowledge of industry trends and best practices in user experience.
• Experience leading cross-functional teams or programs.

Qualifications

• 8+ years of relevant experience.
• Bachelor's degree or equivalent.

Benefits & Perks

• Flexible work environment with a hybrid model (3 days in the office, 2 days remote).
• Competitive compensation including annual performance bonus, equity, and benefits.
• Health, dental, vision, and life insurance.
• Employee share options.
• Resources to support financial, physical, and mental health.