PayPal logo

Principal Experience Designer

PayPal

Austin, TX
Full Time
Senior
188k-324k
9 days ago

Job Description

About the Role

The Principal Experience Designer at PayPal is responsible for establishing the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. This role involves leading the development of user experience strategies that resonate with target audiences and collaborating with cross-functional teams to ensure alignment on goals. The position emphasizes user-centered design principles, resource allocation, and innovation across digital and physical products and services, supporting PayPal's mission to create simple, secure, and personalized commerce experiences globally.

Key Responsibilities

  • Establish overall business or technical strategy for user experience initiatives.
  • Negotiate with and influence decision-making reaching the senior executive level.
  • Identify and resolve unique situations of substantial significance in user interface or interaction design.
  • Allocate resources responsibly and apply creativity to enhance user and customer experiences across digital and physical products and services.
  • Lead the development of user experience strategies that resonate with target audiences.
  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning.

Requirements

  • Minimum of 15 years of relevant work experience.
  • Bachelor's degree or equivalent experience.
  • Experience in resource allocation, human-centered design, strategic planning, and strategic management.
  • Ability to influence decision-making at the senior executive level.
  • Strong skills in user research for product design, cross-functional collaboration, negotiation, and communication.
  • Experience leading team development and mentoring.
  • Proficiency in decision making and managing complex user interface or interaction design situations.

Nice to Have

  • Experience with cross-functional collaboration and negotiation at senior levels.
  • Leadership in user experience strategy development.
  • Experience in managing or influencing large-scale digital and physical product experiences.

Qualifications

  • Bachelor's degree or equivalent experience.
  • At least 15 years of relevant work experience.

Benefits & Perks

  • Flexible work environment with a hybrid model (3 days in the office, 2 days remote).
  • Health, dental, vision, and life insurance.
  • Employee share options.
  • Additional benefits to support financial, physical, and mental health.
  • Competitive compensation package including performance bonuses and equity.

Working at PayPal

PayPal is committed to building an equitable and inclusive global economy, fostering a workplace where everyone can do their best work with a sense of purpose and belonging. The company values diversity, inclusion, collaboration, innovation, and wellness, striving to create an environment where all employees feel accepted, valued, and empowered to contribute to the company's mission.

Apply Now

Job Details

Posted AtSep 12, 2025
Job CategoryUX Design
Salary188k-324k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

AI Insights

Key skills identified from this job posting

Sign upto access all insights for this job

About PayPal

Website

paypal.com

Location

Austin, TX

Industry

Financial Transactions Processing, Reserve, and Clearinghouse Activities

Get job alerts

Set up personalized alerts for your job search and get tailored job digests for close matches