Manager Web Experience

About the Role

Key Responsibilities

• Lead, coach, and develop a team focused on modern Product and Project management principles
• Ensure the Web team's roadmap focuses on enhancing, optimizing, and maintaining the responsive jetblue.com experience in support of JetBlue's strategic goals
• Focus on improving key jetblue.com metrics, including performance and looks
• Evolve JetBlue's Digital Brand Design System, ensuring governance and best practices are upheld across digital products
• Elevate Design and UX standards for all products, staying current with industry trends and landscape changes to inform governance and best practices
• Own strategy for localization and multiple languages
• Oversee Web Content Management and process improvement
• Manage budget for the Web portfolio
• Manage several business partner relationships
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement

Requirements

• Bachelor's degree in a related discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Five (5) years of professional experience in Digital Product Management
• Working knowledge of the general digital landscape, trends, and emerging technologies
• Solid understanding of the full development life cycle and the Agile Methodology
• Ability to work across all levels and influence with impact
• Ability to supervise other crewmembers and work collectively as a team
• Strong presentation skills and experience working with and presenting to executives
• Strong analytical and problem-solving skills
• Excellent organizational skills
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required, this position is not eligible for visa sponsorship

Nice to Have

• Ten (10) years of professional experience in Digital Product Management
• Experience managing a budget
• Experience managing a full project or initiative, including presenting recommendations to senior leadership

Qualifications

• Bachelor's degree in a related discipline or equivalent experience
• Minimum of 5 years in Digital Product Management

Benefits & Perks

• Performance bonuses
• Restricted stock units
• Access to healthcare benefits
• A 401(k) plan and company match
• Crewmember stock purchase plan
• Short-term and long-term disability coverage
• Basic life insurance
• Free space available travel on JetBlue