Staff Marketing Operations Manager, Data Operations

About the Role

Key Responsibilities

• Lead translation of marketing use cases to technical data requirements to enable data ingestion process (domain source marketing systems/platforms).
• Identify data sources with entity stewards for consumption, accuracy and cleanliness, including creating SQL data queries based on requirements to enable shovel ready onboarding.
• Ensure clarity on data derivation based off source and use cases, coordinating across engineering teams to ensure SLA's and requirements are met.
• Manage data onboarding ingestion process and self-serve data ingestion across multiple pipelines and engineering teams to enable audience creation for personalization campaigns.
• Own data validation including monitoring data pipelines, data freshness and consistency for marketing campaigns and targeting.
• Improve Operational Excellence by establishing runbooks and documentation sharing best practices with partners to multiply data literacy.

Requirements

• 5-7 years professional experience working with marketing data, onboarding/transformation data, managing movement of marketing data, and marketing analytics (technical data analytics experience a plus).
• Must have experience in SQL working with JSON files and data.
• Additional expertise in marketing technologies such as Adobe suite (big plus), customer data platforms, CRM automation platforms, data management platforms, advertising media (e.g., Google and Facebook).
• Preferred JIRA management.
• Excellent communicator capable of conveying complex information in a clear and concise manner, raising risks to senior management and broader organization.
• High caliber of operations to create world-class velocity solving problems and customer issues as they arise, managing processes and solutions.
• Bachelor's degree in Marketing, Data Science, Data Analytics, Computer Science, or related field; Master's degree preferred.

Nice to Have

• Experience with Adobe suite.
• Experience with customer data platforms, CRM automation platforms, data management platforms, advertising media (Google and Facebook).
• JIRA management experience.

Qualifications

• Bachelor's degree in Marketing, Data Science, Data Analytics, Computer Science, or related field.
• Master's degree preferred.