Strategic Account Executive

About the Role

Key Responsibilities

• Retain and grow assigned account portfolio by selling unserviced sites and introducing products, services, and solutions to meet customer objectives.
• Maximize company services across the customer's footprint by working closely with branch teams and customers.
• Manage a $7M+ portfolio of business with a sales growth goal of $1.5M+ annually.
• Profitably negotiate customer contract renewals with a target of 70% current contracts renewed each year.
• Leverage LAMP principles to broaden customer relationships and identify sales opportunities.
• Develop and implement customized business plans to identify growth opportunities and harvest business through strategic planning.
• Focus on profitability by using tools to measure profit and develop strategies for better/more profitable deals.
• Ensure retention of existing customers through proactive renewal negotiations and extensions.
• Maintain relationship wellness through ongoing risk assessments, customer satisfaction measurements, and action plans to address concerns.

Requirements

• Bachelor's degree in Business, Marketing, or related field, or equivalent relevant experience.
• 3+ years of large account management, sales, or operations experience.
• Ability to leverage existing data and business intelligence to develop targeted growth plans.
• Experience in conducting business reviews and strategic discussions with customers.
• Proficiency in documenting contract details, contacts, risk assessments, and sales opportunities in CRM systems such as Salesforce.
• Use of Miller Heiman (LAMP) methodologies to assess and develop plans for customer relationship growth.
• Utilization of profitability measurement tools to assess and develop renewal strategies.
• Ability to measure relationship wellness through risk assessments and customer satisfaction metrics.

Nice to Have

• Experience with CRM tools like Salesforce.
• Knowledge of Miller Heiman (LAMP) methodologies.
• Strong strategic planning and negotiation skills.

Qualifications

• Bachelor's degree in Business, Marketing, or related field, or equivalent relevant experience.
• 3+ years of experience in large account management, sales, or operations.

Benefits & Perks

• Competitive pay on a bi-weekly schedule (weekly in NY & CT) with performance incentives.
• Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period.
• Immediate benefits enrollment upon hire.
• 401(k) retirement plan with company-matching contributions.
• Tuition Reimbursement benefits.
• Opportunities for professional and personal growth, training, and development programs.