Strategic & Administrative Support Specialist for Marketing Operations

About the Role

Key Responsibilities

• Collaborate with team members to develop and implement strategic plans.
• Conduct research and analysis to support decision-making processes.
• Assist in the development of project strategies and objectives.
• Organize and coordinate meetings, including scheduling, agenda creation, and logistics.
• Take accurate minutes during meetings and distribute them in a timely manner.
• Follow up on action items and tasks to ensure timely completion.
• Maintain organized project documentation and files.
• Collaborate with various leaders and their administrative support to curate materials, compile invitee lists, identify nominees for various opportunities, manage distribution lists, and handle other related tasks.
• Support the monitoring and modifications of content on various intranet sites.
• Create and update project plans, including timelines, milestones, and dependencies.
• Work closely with key stakeholders to monitor project progress.
• Assist in identifying and mitigating potential barriers.
• Facilitate communication within the team and with external stakeholders.
• Prepare and edit documents, reports, and presentations as needed.
• Clearly and concisely convey information in written and verbal formats.
• Develop resources such as newsletters and various communications, occasionally with visual or video elements to enhance engagement.
• Support the development of strong presentations and communication materials.
• Collaborate with cross-functional teams to support various projects.
• Foster a positive and efficient working environment.

Requirements

• Proven experience in providing strategic and administrative support.
• Excellent organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite products (Word, Excel, Teams, One Note).
• Ability to work independently and collaboratively in a team.
• A solid understanding of marketing, operations, customer experience, and communications is preferable.
• Innovative thinking is a plus.
• Experience with integration and engagement activities is a plus.
• Experience with AI tools is preferable.

Nice to Have

• A solid understanding of marketing, operations, customer experience, and communications.
• Experience with integration and engagement activities.
• Experience with AI tools.