Strategy Product Development Manager I

About the Role

Key Responsibilities

• Leads sector/business unit planning activities, ensuring strategy is refreshed annually with quarterly reviews and 3-5 year re-plans, and collaborates with global teams and DHL tools.
• Works with marketing to conduct industry research, competitive intelligence, branding, thought leadership, and customer event activities, including leading content development and conference participation.
• Researches market demands, new service developments, and gains understanding of solutions implemented at existing sites and pursued by business development.
• Develops and maintains solution set capabilities, including detailed information on tools, cost models, productivity metrics, value propositions, process maps, and implementation plans.
• Collects lessons learned and productivity metrics from operations and customer surveys to ensure solutions evolve with industry standards and meet customer needs.
• Creates business plans for new service offerings, validates through marketplace research, confirms operational capabilities, and develops sales and go-to-market plans.
• Participates in the analysis and selection of new tools, working with IT and vendors to evaluate and support solutions, including publishing systems and creating sales collateral.
• Performs voice-of-customer research by engaging with clients to uncover needs, challenges, and opportunities.
• Works closely with sector leaders to execute strategic initiatives and support critical business plan delivery.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree is required.
• Minimum 5 years of experience in supply chain and the specified industry.
• Minimum 3 years of experience in strategic planning/execution, product development, or innovation.
• Knowledge of industry research, market demands, and solution development.
• Experience working with cross-functional teams including solution development, IT, operations, and marketing.

Nice to Have

• Master's Degree in logistics, operations management, or industrial engineering.

Qualifications

• Bachelor's Degree (required).
• Master's Degree in logistics, operations management, or industrial engineering (preferred).
• At least 5 years of supply chain experience.
• At least 3 years in strategic planning, product development, or innovation.

Benefits & Perks

• Competitive wages.
• Affordable insurance benefits including health, dental, vision, and life insurance.
• 401K plan.
• Paid vacation and holidays.