Supervisor, Product, Data Enablement

About the Role

Key Responsibilities

• Manage multiple projects and clients simultaneously, ensuring timely delivery of high-quality data solutions.
• Proactively address data-related challenges and mitigate risks using agile methodologies.
• Lead project management initiatives, including managing timelines, assessing risks, and resolving issues.
• Liaise with key stakeholders across business, product, data, and client through interviews, workshops, and market research to gather business requirements.
• Coordinate and communicate with cross-functional teams such as Marketing Science, Analytics, Business Solution, Activation, and Operations.
• Create, manage, and resolve service desk tickets related to client and product issues.
• Work directly with non-technical stakeholders to articulate how technology and data can be leveraged for capabilities.
• Collect requirements and design data-driven solutions, collaborating with data scientists for complex needs.
• Drive metrics related to product/service adoption, retention, and revenue growth.
• Leverage big data tools such as Snowflake, AWS, and DBT to enable self-serve use for basic user issues.
• Maintain data assets by working with Data Operations and stakeholders to resolve issues, monitor performance, and communicate effectively.
• Lead and participate in process improvement activities to enhance capabilities.
• Develop content to support training, product adoption, and new business pitches.

Requirements

• BS/BA degree in Marketing, Business, Engineering, Computer Science, Statistics, Mathematics, or related field, or equivalent experience.
• 5+ years of relevant experience; media-related experience is a plus but not required.
• Proven ability to develop and write requirements and specifications.
• Experience with data engineering and data integration projects.
• Proven client management skills in a data-centric role.
• Analytical mindset with precision in numbers and problem-solving skills.
• Ability to manage technical project plans and experience with agile methodologies.
• Strong interpersonal communication skills, both oral and written, with the ability to explain technical concepts clearly.
• Proactive attitude, consistency, and effective work management.
• Proficiency in learning new software, applications, systems, and tools such as Jira, Snowflake, Tableau, Microsoft Office Suite, and Monday.com.
• Bonus: Familiarity with the media landscape, media operations, and transactional processes.

Nice to Have

• Familiarity with the media landscape, media operations, and transactional processes.

Qualifications

• Educational background as specified in the requirements (BS/BA or equivalent).
• 5+ years of relevant experience.

Benefits & Perks

• Competitive total rewards package including a discretionary bonus.
• Health insurance coverage.
• Life and disability insurance.
• Retirement savings plans.
• Company paid holidays and unlimited paid time off (PTO).
• Mental health and wellness resources.
• Pet insurance.
• Childcare resources.
• Identity theft insurance.
• Fertility assistance programs.
• Fitness reimbursement.