TECHNICAL WRITER

Alatec

Full Time

Mid Level

13 days ago

Job Description

About the Role

Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. The position is located at the U.S. Coast Guard Aviation Logistics Center (ALC) - Information Systems Division (ISD). The Technical Writer - Senior is responsible for producing high-quality documentation that contributes to the overall success of IT and software development projects, including creating, editing, and managing technical materials such as manuals, procedures, proposals, and regulatory deliverables. The role involves close collaboration with engineers, developers, operations personnel, and subject matter experts to ensure documentation is clear, accurate, compliant, and user-focused.

Key Responsibilities

Develop and maintain technical documentation including user manuals, functional descriptions, system specifications, and standard operating procedures.
Prepare project documentation deliverables such as reports, briefings, business proposals, and presentations to meet contract and task order requirements.
Define and manage the content strategy and information architecture for project documentation.
Draft outlines and content for review and approval by SMEs and project management; finalize documents for submission in accordance with applicable guidelines and regulations.
Conduct research and gather background technical data to support accurate documentation of project requirements and system functionality.
Collaborate with cross-functional teams to create visual aids such as diagrams, process flows, screenshots, and videos to supplement technical materials.
Ensure consistency in style, terminology, formatting, and structure across all documentation products.
Consult source materials including technical references, regulatory policies, and system specifications to verify the accuracy and relevance of content.
Support Agile development teams with timely updates to documentation as systems evolve through iterative sprints and releases.

Requirements

Bachelor's or Associate degree in Computer Science, Math, Information Technology, Engineering, or a related field; or an IT Certification.
Two years of relevant experience may substitute for one year of education.
Minimum of two (2) years of experience in software engineering, including designing, coding, testing, and documenting computer programs.
Minimum of two (2) years of experience in an Agile DevSecOps software and engineering environment.
Minimum of two (2) years of experience using collaboration tools such as Jira, Confluence, and Bitbucket (or equivalent).
Exceptional written and verbal communication skills, with demonstrated attention to detail and the ability to explain complex concepts to a variety of audiences.
Proven ability to manage multiple assignments, meet tight deadlines, and adapt quickly in a fast-paced technical environment.
Must be able to obtain a favorable Tier 1 background check for work on unclassified systems.

Qualifications

Educational background in Computer Science, Math, Information Technology, Engineering, or related field
IT Certification (preferred)

Working at Alatec

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation requests are available for qualified individuals with disabilities or disabled veterans.

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