Territory Executive

About the Role

Key Responsibilities

• Identifies viable leads, manages prospects, and acquires new, profitable commercial, industrial, and recycling business to meet and exceed monthly revenue goals for new and existing customers.
• Maintains and retains existing customers by building effective long-term relationships and customer loyalty.
• Follows up on leads received by Lead Generators within 2 hours and creates follow-up tasks in Salesforce to determine next steps.
• Performs contractual re-signs on existing customers to extend relationships and increase profitability where appropriate.
• Responds to all cancellation requests in alignment with the established escalation policy.
• Proactively communicates with or responds to customers in support of company pricing initiatives.
• Utilizes Salesforce daily to schedule and document activities, develop customer profiles, and facilitate customer acquisition.
• Prepares and delivers sales presentations to new and existing clients, following up with decision makers to close sales.
• Completes scheduled phone blocks and cold call prospecting activities to establish initial and follow-up appointments with decision-makers.
• Captures customer emails and minimizes rate restrictions and customer credits.
• Develops awareness of market behavior and competitive trends to anticipate customer needs.
• Maintains thorough knowledge of company services, lines of business, and pricing structures; offers additional services to grow profitable revenue.
• Completes required customer service agreements, reports, and paperwork in a timely manner.
• Regularly meets with Sales Manager to review customer retention activities, progress versus goals, and key customer relationships.
• Builds relationships and increases company visibility through participation in company-sponsored activities, trade shows, and community events.
• Acts as a company representative at community events as required.
• Performs other job-related duties as assigned.

Requirements

• Minimum 5 years relevant sales experience.
• Minimum of 2 years of direct selling experience in a customer-facing role that includes identifying and addressing customer needs.
• Waste or service industry experience.
• Valid driver's license.

Qualifications

• Relevant sales experience of at least 5 years.
• Customer-facing sales experience of at least 2 years.
• Experience in waste or service industry.
• Valid driver's license.

Benefits & Perks

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability insurance.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).